Lon Baker Email & Phone Number

San Jose, California, Us

Leading the company into a new era of growth and innovation in the growing hosted voice services market.- Recruit and develop industry-leading team members- Design and lead developer of products and services- Develop and implement business processes to ensure customer satisfaction- Design and implement business strategies, plans and procedures- Set comprehensive goals for performance and growth- Establish policies that promote company culture and vision- Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)- Lead employees to encourage maximum performance and dedication- Evaluate performance by analyzing and interpreting data and metrics- Write and submit reports to the CEO in all matters of importance- Assist CEO in fundraising ventures- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)- Manage relationships with partners/vendors

- Design and develop all company products and services- Develop all technical aspects of the company’s strategy to ensure alignment with its business goals- Discover and implement new technologies that yield competitive advantage- Supervise system infrastructure to ensure functionality and efficiency- Build quality assurance and data protection processes- Monitor KPIs and IT budgets to assess technological performance- Use stakeholders’ feedback to inform necessary improvements and adjustments to technology- Communicate technology strategy to partners and investors

This Kinko's partnership eventually rolled-up with all partnerships into Kinko's, Inc. which was later purchased by FedEx.Managed and built technology services business across 25 locations across Northern California.Pioneered numerous technologies and services that were rolled out at Kinko's locations nationwide.