Lon Hendrickson

Lon Hendrickson Email and Phone Number

Connecting contact center executives to share insights and spread success @ CCNG Magnet Program
Lon Hendrickson's Location
Colorado Springs, Colorado, United States, United States
Lon Hendrickson's Contact Details
About Lon Hendrickson

Executive Director of the CCNG Magnet Program--the Professional Peer Network (PPN) for contact center executives. The CCNG Magnet Program is the best way to leverage an industry-wide network of top contacts and best-practice insight. Members connect to explore new ideas, raise performance, and spread success.

Lon Hendrickson's Current Company Details
CCNG Magnet Program

Ccng Magnet Program

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Connecting contact center executives to share insights and spread success
Lon Hendrickson Work Experience Details
  • Ccng Magnet Program
    Executive Director
    Ccng Magnet Program Jul 2009 - Present
    Fort Worth, Tx, Us
    The CCNG Magnet Program is an exclusive Professional Peer Network (PPN) for contact center executives and senior leaders. Through the Magnet Program you become part of an executive network that can help you build more effective programs, higher performance, and better results tested through their personal experience. For more information visit: https://www.ccng.com/cpages/magnet
  • Ccng
    General Manager / Membership
    Ccng 2004 - 2009
    Fort Worth, Tx, Us
    The common vision of CCNG Members throughout the network is to provide customer care professionals with the opportunity to give and get both knowledge and support from their professional peers and trusted advisors. CCNG connects like-minded professionals to share information and support the network.
  • Alphabrand Strategies
    President
    Alphabrand Strategies 2001 - 2009
  • Telecom Software
    Vp, Business Development
    Telecom Software 2000 - 2001
  • Noochee Solutions
    Director Of Business Devleopment
    Noochee Solutions 1999 - 2000
  • Bendata Software
    Director Of Marketing And Industry Relations, Worldwide
    Bendata Software 1998 - 1999
  • Rennaissance Partners
    Managing Partner
    Rennaissance Partners 1996 - 1998
  • Help Desk Institute
    Director Of Marketing
    Help Desk Institute 1992 - 1995
    Us

Lon Hendrickson Skills

Leadership Customer Experience Management Contact Centers Call Centers Customer Service Customer Satisfaction Vendor Management Team Building Program Management Call Center Marketing Crm Customer Retention Strategic Planning Inbound Marketing Process Improvement Sales Networking Contact Center Strategy Workforce Management Operations Management Lead Generation Cross Functional Team Leadership Thought Leadership Knowledge Sharing Performance Management Strategic Partnerships Best Practices Team Management Telemarketing Customer Acquisition Marketing Strategy Account Management

Lon Hendrickson Education Details

  • Moorhead State University
    Moorhead State University
    Mass Communications

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Lon Hendrickson works for Ccng Magnet Program

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Lon Hendrickson's current role is Connecting contact center executives to share insights and spread success.

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What schools did Lon Hendrickson attend?

Lon Hendrickson attended Moorhead State University.

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Lon Hendrickson has interest in For More Information Visit Www, Com/magnet Program, Insights, Experiences, Ccng.

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Lon Hendrickson has skills like Leadership, Customer Experience, Management, Contact Centers, Call Centers, Customer Service, Customer Satisfaction, Vendor Management, Team Building, Program Management, Call Center, Marketing.

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