Lon Coleman Email & Phone Number

Louisville, Kentucky Area

Lead deployment of regular system patches, updates, and security fixes, and perform ongoing maintenance on desktop and infrastructure devices across the organization. Microsoft System Center Configuration Management Engineer. Microsoft System Center, client patch management: install, configure, and maintain the infrastructure necessary to deploy corporate operating system updates, perform application lifecycle management, including Microsoft and third-party patching. Run reports on compliance and patch levels and perform other administrative duties as required. Troubleshooting and viewing log files for maintenance during patching cycles to maintain a high compliance rate within the enterprise.

Lexington, Kentucky Area

Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.Works with other IT staff as appropriate to determine and resolve problems received from internal clients. Interacts with managed services providers and cloud computing vendors. Ensure desktop computers interconnect seamlessly with diverse systems.Trains and orients staff on use of hardware and software. Recommends and/or performs upgrades on systems to ensure longevity. Works with IT management to purchase supplies, hardware and software. Assesses functional needs to determine specifications for purchases. Travel in support of transitions and regional office support.Imaging various computer equipment including Desktops, Workstations, Laptops, Thin Clients, etc. using the CENTRIX operating system to upload various software for different departments all over the facility.

Frankfort Ky

Specializing as a trained computer expert who provides technical support to users of computer software and hardware running the Microsoft Office, SCCM, Imaging, and many more operating systems. Most often, a Help Desk Senior Advisor works within a State's information technology department, as a member of the Field Services staff at a computer support department, or as an independent contractor. I am very effective in the workplace, enhancing the customer service experience for all the users supported in addition to acting as a guru, a communicator, and a teacher. Current member of the S.T.A.R. team where we work together in everyday tasks to properly distribute and sanitize computers according to the State's security policy.

The Task that took the greatest amount of my time was making sure the club was running up to spec code, and also to make sure the floor plansand layouts were organized. Hold the standards of the company's compliancy and by-laws. During the time I became the company's top performer in production and activities.

Oversee a lab filled with computers and students. Repaired them as well as ran the software for them. Installed memory chips, uploaded, and downloaded software for the cpu's as well. Created lab report at the end of shifts, and at the end of the month. Work around a lot of students and co-workers. Very hands on and communicate well with others. I believe the work force is a team and all you should work together to get the task done. Upload of software to Towers(PC) and also wiped mainframes clean, replaced hardrives. Inserted Memory. Overseer of the Computer Lab.Which included interacting with people on a constant basis. Assisted Faculty and Staf with any PC, Internet, and Phone problems.

Bachelor Of Business Administration (B.B.A.), Business/Commerce, General

Studied General Business with a concentration in Administration. I chose general business as my major to get a broad understanding.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General