Managed social media accounts, including content creation, scheduling, and monitoring of posts. Created a more consistent presence on social media, leading to a 13% follower increase and a 217% increase in profile visits.

- Researched and developed a new public relations process for the Department of Communication, with emphasis on showcasing strengths on social media, which clarified procedures and increased faculty participation and online exposure.- Emphasized social media outreach, leading to a 20% increase in followers and a 114% increase on post engagement.

Helped perform constituent relations for Council Members by addressing and monitoring resident requests for service regarding a wide range of municipal topics and interests, assisted Council Members in achieving their legislative goals, and worked with members of the administration, the public, and city departments. Demonstrated strong organizational skills and discretion in handling sensitive issues, contributing to enhanced community relations and efficient issue resolution.

Served as the point of contact for all office visitors, facilitated up to ten tours of the U.S Capitol per week, and reduced the time needed for constituents to receive a response.

Conducted outreach to find eligible candidates for our scholarship program, resulting in a 25% increase in the number of eligible candidates. Guided applicants through the application, interview, and post-interview process. Researched potential conference locations and the associated costs.

Collaborated to create and implement a comprehensive plan to collect the necessary signatures for our ballot initiative and conducted research on potential money allocation avenues. Created and managed social media content, increasing engagement and follower count by 200%.