Provide day-to-day technical support for the molding processes in the plant, address internal and external customer complaint, conduct investigations, developing root cause analysis, determining countermeasures and document. Support mold trials prior to mold arriving, including interface with tooling engineers and outside tool shops. Conduct initial mold trials to verify internal process and mold capacities. Develop/document and update process set up sheets. Attending to tooling/part design meeting to review and make suggestion when needed. Review and analyze mold flow. Perform other duties as assigned.

Doing trials and set up new scientific processes on new tools, new materials, working on everyday tough issues, performing continuing process improvement and DOE, giving technical supports to the mold techs, attending tooling design meeting to review and make suggestion needed-Perform other duties as assigned.