- Developed and executed Master Plans and Product Roadmaps to align with strategic business objectives.- Managed and coached cross-functional teams, fostering innovation, collaboration, and continuous improvement.- Oversaw the production of high-quality documentation, ensuring adherence to internal standards and deadlines.- Set clear, measurable objectives for product development and project execution, ensuring timely delivery within scope and budget.- Prioritized and supervised the development of new features, guiding the design process and iterative improvements.- Acted as a liaison between technical teams and departments, addressing challenges and incorporating functional requirements.- Led project management for external client projects, maintaining clear communication and ensuring timely delivery.- Maintained effective client communication, addressing issues promptly and conducting product demonstrations.- Built and led high-performing teams through recruitment, induction, and professional development.- Provided feedback, enforced deadlines, and maintained quality standards to achieve team KPIs and objectives.

- Conducted market and competitor analysis, collaborating with stakeholders to inform product strategies.- Defined LMS functional requirements and provided detailed UI/UX mockups for development.- Prepared presentations for investors, integrating inputs from senior leadership and research.- Led LMS web development as Product Owner, negotiating estimates and overseeing testing.- Collaborated with leadership on master planning, HR, and profit and loss (PnL) planning.- Contributed to comprehensive marketing strategies focusing on positioning and brand planning.- Managed requests from stakeholders of VTV3 “Đường lên đỉnh Olympia” TV programme and Ministry of Education and Training (MOET).- Developed intellectual property registration documents and coordinated product sales strategies.Spearheaded brand and product development initiatives, creating roadmaps and marketing plans.- Managed a team of 4 as Product Owner, overseeing tasks and product roadmap development.- Created a 5-year product roadmap with clear timelines for production stages.

• Host meetings to deploy ideas and project progress.• Contact and handle partner's requests and complaints.• Process and translate a range of documentation.• Consistently meet my short and long-term targets.• Handle communication between the company and partners as a coordinator.• Worked directly with VTV Cab's Service and Entertainment Department for 2 months• Work as a coordinator between content creators, designers, platform developers, managers and Board of directors• Provide prototypes and several platform's user experience interface ideas

• Organized and host meetings and exclusive events.• Organized timeline table and handled logistic works and paperwork.• Co-created and implemented Operating Procedure.• Processed a range of documentation and entered information into databases.• Worked on financial reports and create P&L for a sector of the company.• Worked on marketing development process for new products/services.• Helped management to identify workflow issues and find solutions.• Transferred assignments from the leader to a team of 10+ people.

• Proactively participated in meetings and helped create new practices.• Pitched ideas on how to improve performance and efficiency.• Pitched ideas on developing a new website for the company.• Translated the contents of the company's website.• Participated in a 1-week market researching process in a specific market/location (Lao Cai).• Wrote and created marketing posts.