Long Ho Email & Phone Number

Vancouver, British Columbia, CA

Vancouver, British Columbia, CA

- providing security engineering support during the development stages of our systems, networks, and data centers on prem and cloud- monitoring, troubleshooting, installing, and supporting the company’s network, cloud and security infrastructure

Singapore, SG

• Implemented and operated network security solutions in newly launched branch offices in the US to support the business and security requirements of ISO27001.
• Reviewed cloud network security solutions and conduct testing in AWS lab environments using Terraform and CloudFormation, to simulate the usage when deploying to production environments.
• Reviewed existing and proposing network monitoring solutions and conduct testing in production environments, summarized testing results to the management.
• Planned, prepared documents (presentation slide, implantation plan, test plan and rollback plan), installed and configured the high availability setup of network security management solution on cloud platform.
• Upgraded and patched security systems for high severity vulnerabilities advised by vendors.
• Act as the escalation point for resolving complex issues on infrastructure operations and security configuration, including implementing configuration changes, troubleshooting and opening technical support tickets with.

Hong Kong, Hong Kong, HK

• Work closely with Sales Team and Product Manager to provide the most appropriate Check Point Solutions to Partners and End Users
• Provide technical support and advisory services to enterprise customers as a Pre-Sales Consultant for network security solutions(Next Generation Firewall, Advanced Persistent Threats Prevention, Endpoint, Cloud)
• Facilitate effective communications between the support team, sales team, partners and customers
• Understand customer business nature and industrial best practice, translate it into technical user requirements
• Prepare complete technical proposal, solutions presentation, product updates, tender response and presented the proposed solution to partners and customers
• Organize, design and set-up proof of concept (POC) with test plan provided, meet customer’s expectation with the POC test cases and outcome. Conduct a debrief meeting to illustrate the outcome and results of the POC

Hong Kong, Hong Kong, HK

321 Java Road, North Point, HK

• Work closely with the Sales Team, Project Team, Network Team and Product Manager to provide most appropriate ICT solutions to customers
• Provide technical support and advisory services to enterprise customers as a Pre-Sales Consultant for network security solutions(Next Generation Firewall, IPS, Advanced Persistent Threats Prevention)
• Facilitate effective communications between the project team, sales and customers
• Understand customer business nature and industrial best practice, translate it into technical user requirements
• Prepare complete technical proposal, solutions presentation, product updates, tender response and presented the proposed solution to customers
• Organize, design and set-up proof of concept (POC) with test plan provided, meet customer’s expectation with the POC test cases and outcome. Conduct a debrief meeting to illustrate the outcome and results of the POC

321 Java Road, North Point, HK