Long Tang Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

• Managed work-groups to deliver as per customer's transitioning schedules, involving multiple sites, services or a level of complexity requiring project-based coordination.
• Training and coaching human resources in Optus Enterprise network delivery project related skills, techniques and system tools.
• Acting as first point of escalation between Optus transition team and 3rd party Lendlease to ensure the transition projects meet the delivery schedule. The order completion rate has grown 20% in FY 20-21.
• Tracking of key dependencies, project level risks and issues and achievement of outcomes.
• Used internal systems to generate portfolios to monitor progress and to meet reporting requirements. Regular updates provided to the relevant stakeholders on a predetermined basis to manage customer expectations.
• Established effective communication and accurate reports between Customer, 3rd Party and internal team to maintain strong customer/account team relationships.

Sydney, Australia

• Worked in a team to set up a new cryptocurrency website for initial coin offering (ICO) from scratch and maintained the website on a daily basis.
• Participated in the initial coin offering(ICO) project to launch a new digital currency.
• Collaborated with project manager and stakeholders to perform business need assessments to gather project requirements, create functional and technical requirements as well as product planning.
• Planned and performed business analysis activities to identify and hand project risks and issues related to the ICO project.
• Reviewed and analysed project architecture and designs, and developed and implemented strategies for validating target requirements have been adequately addressed.
• Produced clear documentation for process maps, procedures, work instructions and system interface diagram.

Bachelor Of Information Technology, Network Design And Management

Professional Year Program