Online Sales Specialist
CurrentReceiving customer calls through the hotline and messages, searching for customers via Dat Bike’s official group channels.Providing advice on product models, pricing information, technical specifications, payment policies, and promotional offers.Understanding customer hesitations and addressing concerns before placing a deposit and making a payment. Offering assistance with issues affecting their decision-making, such as product benefits, pricing, payment support policies, promotional programs, warranty, delivery time, post-purchase service policies, and shipping policies.Supporting chose suitable color and model of the bike, after that I will support for placing a deposit and completing the payment for their order.