Long Vuong Email & Phone Number

Vietnam

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Google Ads Project1. Provide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.2. Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.3. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.4. Be responsible for training newbies and act as product knowledge guru in order to support team members in dealing with clients.Support Scope for products: Google Ads, Google Analytics, Google Tag Manager, Google Merchant Center

Ho Chi Minh City, Vietnam

- Perform 02 main task categories: Business Partner Support and Project.Business Partner Support: Handle 360 partner management from onboarding, system training, performance management, and issue solving (front-end, back-end, finance, sales and marketing)Project: Approach overseas partners for Sales and Marketing projects/campaign, assigned project task from Project and Product Manager for system enhancement.- Increase operational efficiencies and revenue within the team, and improve inter department workflows.- Refine, compile and make statistical analysis to give insight on market trends and practices, partner's behavior and potential opportunity.

Vietnam

- Perform entire life cycle of the recruitment process: Build database, Candidate Assessment, Offer Management and Onboarding process.- Service clients to highest ability: Taking job order from clients; execution and candidate introduction; support clients on candidate interview and sales collection.- Be responsible for mass recruitment (100 head counts) projects including employer branding, job posting, digital marketing activities and walk-in interviews.- Collaborate with marketing departments for Internal employe engagement activities such as Team building, holiday events and competitions.

Vietnam

Vietnam