Senior Director, Enterprise Applications
Current
Jun 2022 - Present
AeroLeads people directory · profile
Long Lam Email & Phone Number
Enterprise Architect with expertise in major business domains and defining e2e business and product system solutions
at
DocuSign
1 work email found
@docusign.com
2 phones found area 510
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Architect with expertise in major business domains and defining e2e business and product system solutions
Location
Burbank, California, United States
Who is Long Lam? Overview
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Quick answer
Long Lam is listed as Enterprise Architect with expertise in major business domains and defining e2e business and product system solutions at DocuSign, based in Burbank, California, United States. AeroLeads shows a work email signal at docusign.com, phone signal with area code 510, and a matched LinkedIn profile for Long Lam.
Long Lam previously worked as Senior Director, Enterprise Applications at Docusign and Director of Corporate Enterprise Architecture at Docusign. Long Lam holds Mba, Business from University Of California, Berkeley, Haas School Of Business.
Company email context
Email format at DocuSign
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{first}.{last}@docusign.com
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Profile bio
About Long Lam
Long has over thirteen years of combined Enterprise Software implementation and product development knowledge. He has a tested track record in SaaS related technologies including CRM (SFA and PRM) and ERP (that's a lot of acronyms). Long has served various roles in product management and professional services with the leading vendors in the industry including Salesforce.com and Netsuite. Additionally, Long has wide-ranging experience with open source web technologies such as custom building solutions on the LAMP platform as well as developing enterprise level Java applications.Long was previously a Manager in in the Deloitte Customer Solutions practice with experience implementing Salesforce.com with Fortune 100 companies. Long’s roles have been multi-dimensional including developing functional and technical designs & implementations from testing to deployment phases. Long’s strength is his ability to provide high-quality solutions in cross-functional and diverse situations.Long now helps lead the Enterprise Applications team at DocuSign. He is responsible for thought leadership around DocuSign's portfolio of Enterprise Applications and helps lead major project including: acquisition integration, major Sales / Marketing / Support implementations, as well as managing the architecture of enterprise systems. Long has hands on experience with the enterprise applications each day including: Salesforce.com, Netsuite, Zuora, Birst, Boomi, Okta and others.
Listed skills include Salesforce.Com, Enterprise Software, Saas, Business Strategy, and 15 others.
Current workplace
Long Lam's current company
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10 roles
Long Lam work experience
A career timeline built from the work history available for this profile.
Director Of Corporate Enterprise Architecture
Responsible for architecture success at DocuSign! This includes:* Management and continued development of architecture processes and procedures to ensure appropriate technical, security, privacy and business operations guidance for use of new technologies* Partner with key stakeholders across IT (Infrastructure, Business Intelligence, Applications) and.
Apr 2019 - Jan 2023
Lead Enterprise Applications Architect
Responsible for architecting solutions across the breadth of DocuSign's corporate business systems including partnership with such teams:* Sales across Salesforce.com, Apptus (CPQ / CLM) and FinancialForce* Support across Salesforce.com Service Cloud, Community, Cisco Telephony, Calabrio QA and WFM* Finance across Zuora, Revpro, Netsuite* HR across.
Jan 2015 - Mar 2019
Senior Manager Of Enterprise Applications And Architecture
*Provide thought leadership on DocuSign's portfolio of enterprise applications including: Netsuite - ERP, Salesforce.com - CRM, Zuora - Billing, Boomi - ETL and others. Ensure we are getting the best ROI for each system, cull applications that are duplicative or provide low value, and evaluate requests for new applications to be added to the.
Oct 2013 - Dec 2014
Manager
Deloitte Consulting
- Multi-national Technology Company - Consumer ProductsProject Description: Service Cloud Implementation for +15,000 usersProject Role: Contact Stream and User Administration Team Functional Lead
- Leading the User Administration and Contact Stream work streams. Responsible for providing all deliverables related to the stream: L4 Processes, Requirements, Use Cases, Functional Design, L5 Steps and managing.
- Managing three direct reports to execute project plan as well as providing guidance for customization development
- Developed and execute project plan for the Contact and User Admin streams. Provide weekly status reports for both streams
- Facilitated three week long JAD sessions with +20 participants per session to gather requirements and further refine functional designs
- Serve as the key liaison between Deloitte and the client’s core team member for the Contact and User Access streams
Aug 2013 - Oct 2013
Senior Consultant
Deloitte Consulting
Multi-national Communications Hardware Company Project Description: Partner Relationship Management (PRM) and Sales Management EnhancementProject Role: PRM Functional Lead*Scoped and developed functional design for partner relationship management including: deal registration management, partner account management and on-boarding and partner opportunity.
Apr 2012 - Jul 2013
Senior Consultant
Deloitte Consulting
Multi-national Communications Hardware Company Project Description: Sales Management Enhancement and Quoting Application Integration (Salesforce.com CRM with Big Machines Integration [Configure, Price, Quote Tool] )Project Role: Sales Automation Consultant*Scoped and developed functional design to enhance lead management and sales opportunity management.
Jul 2011 - Apr 2012
Summer Senior Consulting Associate
US Healthcare Company Project Description: Customer Management Application (Salesforce.com CRM)Project Role: Functional/Technical Consultant* Communicated change requests between functional process teams and the technical team* Managed a team of three offshore workers to successfully implement 200 application enhancements to the client’s Salesforce.com.
May 2010 - Aug 2010
Director Of Technology
Role: Product Management* Managed a team of five and was lead developer for a custom built Warehouse Management System that facilitates the administration of over 4000 distinct items in a 10,000 sq. ft. distribution center cutting error rates to below 5% and doubling the speed of order fulfillment.* Strategized with management to deploy Jaspersoft, a.
Sep 2005 - Nov 2009
Teacher'S Assistant
Early Academic Outreach Program, Berkeley
EAOP is a state-wide college preparatory program sponsored by the University of California. For 30 years, EAOP has helped high school students prepare for college by creating a community of young scholars and offering college-preparatory advising and academic enrichment opportunities. EAOP at UC Berkeley currently serves approximately 3,000 students from.
Jun 2002 - Jul 2005
2 education records
Long Lam education
Mba, Business
University Of California, Berkeley, Haas School Of Business
Bachelor Of Arts (B.A.), Cognitive Science
University Of California, Berkeley
FAQ
Frequently asked questions about Long Lam
Quick answers generated from the profile data available on this page.
What company does Long Lam work for?
Long Lam works for DocuSign.
What is Long Lam's role at DocuSign?
Long Lam is listed as Enterprise Architect with expertise in major business domains and defining e2e business and product system solutions at DocuSign.
What is Long Lam's email address?
AeroLeads has found 1 work email signal at @docusign.com for Long Lam at DocuSign.
What is Long Lam's phone number?
AeroLeads has found 2 phone signal(s) with area code 510 for Long Lam at DocuSign.
Where is Long Lam based?
Long Lam is based in Burbank, California, United States while working with DocuSign.
What companies has Long Lam worked for?
Long Lam has worked for Docusign, Deloitte Consulting, Deloitte, World Of Good, An Ebay Marketplace, and Early Academic Outreach Program, Berkeley.
How can I contact Long Lam?
You can use AeroLeads to view verified contact signals for Long Lam at DocuSign, including work email, phone, and LinkedIn data when available.
What schools did Long Lam attend?
Long Lam holds Mba, Business from University Of California, Berkeley, Haas School Of Business.
What skills is Long Lam known for?
Long Lam is listed with skills including Salesforce.Com, Enterprise Software, Saas, Business Strategy, Business Process, Start Ups, Integration, and Program Management.
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