Implementation SAP CRM Marketing Module More features enabled for Italy Market Marketing Department (automated campaigns, data requalification, web sites integration with single sign on and deduplication algorithms for data clearing, import third party data with data clearing logics)Activation of standard CRM extractors to BW and realization of Business Objects reports for marketing directorsExtention of capabilities to UK market

Implementation SAP CRM Marketing Module - Italy MarketImplementation of marketing processes on SAP CRM platform: marketing attributes for customer segmentation, data enrichment, campaign and newsletter management for Italy Market for brands Hotpoint and Indesit

SAP CRM Implementation- Stream Leader Master Data, Data Conversion and Reporting – UK MarketReplacement of legacy system to support Post Sales Customer Service processes (field technicians repairs, claims, request of information, call center warranties and accessories sales)Report definition, data feeding interfaces and support to business people for data availability

SAP CRM Implementation- Stream Leader Master Data and Data Conversion - Market ItalyReplacement of legacy system to SAP CRM Module to support Post Sales Customer Service processes (field technicians interventions/claims/request for information, call center sales of warranties and accessories, reporting ...)

Functional and techinal analyst for business processes supported by SAP SD Module (Sales & Distribution)

Financial services area - Analyst for primary italian bank group - SAP module Bank AnalyzerConsumer Goods & Services area - Business Intelligence consultant - SAP module BI-IP Business Intelligence & Integrated Planning