AeroLeads people directory · profile
Kathleen Long Email & Phone Number
Sr Director, Business Operations and Strategy (formerly CRO @RepairPal)
at
Yelp
2 work emails found
@repairpal.com
7 phones found area 650, 415, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr Director, Business Operations and Strategy (formerly CRO @RepairPal)
Location
Denver, Colorado, United States
Who is Kathleen Long? Overview
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Quick answer
Kathleen Long is listed as Sr Director, Business Operations and Strategy (formerly CRO @RepairPal) at Yelp, based in Denver, Colorado, United States. AeroLeads shows a work email signal at repairpal.com, phone signal with area code 650, 415, 800, and a matched LinkedIn profile for Kathleen Long.
Kathleen Long previously worked as Sr Director, Business Operations & Strategy @Yelp, (formerly Chief Revenue Officer @RepairPal) at Repairpal and Board Member at Women In Auto Care. Kathleen Long holds Bachelor Of Arts, General Studies, Philosophy from University Of Nevada, Reno.
Company email context
Email format at Yelp
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{first_initial}{last}@repairpal.com
89% confidence
AeroLeads found 2 current-domain work email signals for Kathleen Long. Compare company email patterns before reaching out.
Profile bio
About Kathleen Long
Steering RepairPal's strategic growth for over a decade, my leadership encompasses business development, marketing, and customer success, aiming to elevate consumer experiences and bolster customer retention. In collaboration with my team, we have propelled revenue growth and operational excellence through innovative monetization strategies and educational initiatives for our network of auto repair shops.Serving as a Board Member at Women in Auto Care, I am dedicated to the empowerment of women within the industry. Our collective efforts have made significant strides in nurturing leadership, ensuring a diverse and inclusive environment, and fostering a community where women's contributions are celebrated and their advancement is a shared mission.
Listed skills include Saas, Cross Functional Team Leadership, Leadership, Management, and 46 others.
Current workplace
Kathleen Long's current company
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11 roles
Kathleen Long work experience
A career timeline built from the work history available for this profile.
Sr Director, Business Operations & Strategy @Yelp, (Formerly Chief Revenue Officer @Repairpal)
CurrentLeading growth functions, including: business development, marketing, referral partners (implementation and relationship management), customer success, and operational efforts around the core business, with the goal of creating strategic value, growing units, increasing revenue, creating delightful consumer experiences, and improving customer retention. I.
Sep 2014 - Present
Jan 2024 - Present
Member
CurrentChief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down.
Jun 2021 - Present
Board Of Directors - Communications & Marketing Director
The African Library Project (http://www.africanlibraryproject.org) changes lives book by book by starting libraries in rural Africa. Our grassroots approach mobilizes U.S. volunteers, young and old, to organize book drives and ship books to a partner library in Africa. Our method makes a concrete and personal difference for children on both continents.As.
Mar 2014 - Oct 2017
Vp Of Sales & Success (Customers)
- I lead business direct and reseller (accountant) sales channels, customer success and account management, and award-winning customer support teams for our direct and partner businesses. Together, these teams provide an.
- Doubled net revenue YOY
- Held the line on churn below 2%
- Created new sales channels
- Built inside and field sales teams
- More than doubled ARPU
Jul 2010 - Sep 2014
Consultant
Kathleen Long Consulting Services
I'm offering consulting services to SaaS companies interested in improving the intersection of their product offering and customer service model in order to offer a truly unique and high value online service. I'm also a skilled people manager and change leader, offering strategic HR services to help organizations better define roles, find the right fit.
May 2010 - Dec 2012
Group Manager, Customer Care, Learning & Development
I now lead four teams: Learning & Development, Online Support, Advanced Support, and Setup Services. I am working to integrate our people, customers, and systems to ensure a smooth and superb customer experience. I am also working to increase conversion, as well as the number of prospects signing up for payroll.
Jul 2009 - May 2010
Director, Customer Success, Learning And Development
I currently direct three teams: Training & Development, Online Support and Advanced Support. I am working to move traffic from our traditional call center model to an online model while maintaining a high level of customer satisfaction. I am also working on projects to make our specialized and expert support more efficient and more scalable over time and.
Nov 2004 - Jul 2009
Manager, Sales & New Accounts
I managed a team of 17 professionals, selling and onboarding payroll customers. Functionsmanaged included: Inside Sales, New Accounts, Quality Audits, Customer Training, & Operations.--Doubled sales and revenue from sales YOY--Developed one-to-many customer training--Decreased “never starts” by half--Increased conversion by 40%--Developed accurate unit.
Jun 2002 - Nov 2004
Service & Accounting Manager
I managed a back office team of professionals to bill our customers, collect overdue accounts, and do accounts payable tasks. I also led projects to increase revenue and return on investment for our Internet-based products. I also led a small but mighty team of level 2 Internet technicians.
Jan 2000 - Jun 2002
3 education records
Kathleen Long education
Bachelor Of Arts, General Studies, Philosophy
University Of Nevada, Reno
Completion Certificate, Corporate Leadership Program
Women Unlimited Lead
Mindfulness Meditation Teacher Certification Program, Mindfulness Meditation
Sounds True
FAQ
Frequently asked questions about Kathleen Long
Quick answers generated from the profile data available on this page.
What company does Kathleen Long work for?
Kathleen Long works for Yelp.
What is Kathleen Long's role at Yelp?
Kathleen Long is listed as Sr Director, Business Operations and Strategy (formerly CRO @RepairPal) at Yelp.
What is Kathleen Long's email address?
AeroLeads has found 2 work email signals at @repairpal.com for Kathleen Long at Yelp.
What is Kathleen Long's phone number?
AeroLeads has found 7 phone signal(s) with area code 650, 415, 800 for Kathleen Long at Yelp.
Where is Kathleen Long based?
Kathleen Long is based in Denver, Colorado, United States while working with Yelp.
What companies has Kathleen Long worked for?
Kathleen Long has worked for Yelp, Repairpal, Women In Auto Care, Chief, and African Library Project.
How can I contact Kathleen Long?
You can use AeroLeads to view verified contact signals for Kathleen Long at Yelp, including work email, phone, and LinkedIn data when available.
What schools did Kathleen Long attend?
Kathleen Long holds Bachelor Of Arts, General Studies, Philosophy from University Of Nevada, Reno.
What skills is Kathleen Long known for?
Kathleen Long is listed with skills including Saas, Cross Functional Team Leadership, Leadership, Management, Process Improvement, Start Ups, Customer Service, and Sales.
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