• Completes a broad variety of administrative tasks for the President & CEO, the President of Direct Sales, and the Vice President of Finance including: managing calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.• Plans, coordinates, and ensures that the President & CEO, the President of Direct Sales, and the Vice President of Finance have schedules that are followed and respected. Provides ‘gatekeeper’ role, creating win-win situations for direct access to executives time and office.• Communicates directly, and on behalf of the President & CEO, the President of Direct Sales, and the Vice President of Finance, with Board members, executive and leadership team, and others. • Provides a bridge for smooth communication between the President & CEO, the President of Direct Sales, and the Vice President of Finance office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior leadership team.• Works closely and effectively with the President & CEO, the President of Direct Sales, and the Vice President of Finance to keep all well informed of upcoming commitments and responsibilities, following up appropriately. • Manages a variety of special projects for the President & CEO, the President of Direct Sales, and the Vice President of Finance, some of which have organizational impact.• Successfully completes critical aspects of deliverable's with a hands-on approach, including personal correspondence, and other tasks that facilitate the President & CEO, the President of Direct Sales, and the Vice President of Finance ability to effectively lead the company.• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures.

- Function as the SVP's right hand by managing calendars, organizing activities, scheduling meetings and conferences, coordinating department and corporate events, and booking domestic and international travel- Facilitates all aspects of department event planning, to include site selection, vendor negotiation and management, sending of invitations and communications, and attendee coordination- Conducts research and data compilation on venues and vendors to negotiate and track for budgeting purposes- Be the "face" of the department for the company; establish positive working relationships and proactive communication with other departments- Conserve the SVP of Talent Managements time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications- Maintain a comprehensive filing system, process mail, and represent Recruiting as well as the company as a whole in a professional manner in all daily activities- Prepare and submit expense reports and track budgets- Works cross-functionally with other sub-departments, departments, and interacts daily with high-level company executives

•Function as the DVP’s right hand by maintaining calendars, organizing activities, scheduling meetings and conferences, coordinating events, and booking domestic and international travel•Create presentations, flow charts, and marketing collateral for special projects•Ensure business communications are well-written, timely, professional and effective•Collect, analyze and summarize information as part of research projects for identifying and forecasting business trends•Serve as point of contact for the Divisional Vice President and follow up on all projects and communications•Ensure the division is compliant with process documentation under the direction of the SVP

•Take direction from the Field Recruiting Manager on all delegated requisitions that require attention•Conduct initial phone screens to identify the necessary qualifications in the candidates•Administer the TitleMax Application and Assessment to all qualified candidates then review for eligibility of hire. •Coordinate secondary interviews between the Field Recruiting Manager and the candidate•Utilize various online sourcing techniques to locate top talent•Participate in popular social networking channels to market the company and build a pipeline of qualified candidates•Cold call area competitors to identify any credible candidates •Continuously perform market research on local competitors•Work with Departmental Leadership to develop creative local sourcing channels that produce a diverse pool of qualified candidates.• Networking Events in assigned territory • Participation in field events and regional meetings as needed

•Execute field related audits such as Principal Reduction, Cash Deposits, Repossessions, Marketing Promotions, Customer Referrals and Daily Bank Deposits.•Generate correspondence to customers with special offerings to settle their account.•Answer customer service line.•Enter customer issues in issue management system.•Identify potential fraud indicators within the company.•Analyze findings, run reports via Excel/spreadsheet format and provide findings to manager.

As the Front Desk Coordinator I provided front-end support to a large professional office by offering telephone support and greeting external and internal clients. In addition to Reception other tasks include providing administrative support to the Operations department. Other Responsibilities: - Operate the corporate switchboard by politely and promptly answering calls, transferring to appropriate parties, and documenting all messages- Providing high quality customer service to all visitors in a polite professional manner- Display a courteous and professional manner while receiving and accurately document customer issues that may arise within the designated software program- Responsible for sorting and distributing corporate mail, processing mail and ensure that mail is dropped off daily in time for daily pick-up- Process and log incoming titles- Log insurance checks received and process accordingly- Accountable for accurately maintaining all phone, extension and email lists for the corporate office and stores- Maintain the Corporate conference calendar