Global Bpo Contract Manager
CurrentEstablishing a vendor governance process from scratch, to determine the necessary contract approval levels and modalities, based on the financial value and emerging operational, technical and contractual risks. Defining the golden rules and corresponding standard templates and playbooks, to support procurement and IT departments dealing in autonomy with the less complex contract negotiations. Directly negotiating the terms and conditions for the most complex (tier1) supplier contracts, having as object the provision of products, services and technologies to Transcom. Managing contract changes, disputes and terminations in the course of the service lifecycle.Leading the adoption of a commercial CLM tool to effectively organize the governance process (drafting, authoring/negotiation, internal approval, electronic signature, storage, reporting): initial scouting and vendor selection, Business Case approval, implementation and deployment of the tool within the company.