• Develop action plans to implement company programs, achieving organizational goals.• Address partner and peer concerns through hands on guidance, reinforcing Starbucks mission & values.• Motivate store teams to meet objectives, resulting in improved operational outcomes.• Led district wide alignment on clean, safe & ready program, fostering teamwork and ensuring consistent implementation across locations.• Serve as a knowledge hub for peers, applying company values to navigate ambiguous situations and drive innovative solutions.

• Led multi-store operations, driving YoY growth in school/library sales through strategic partnerships and best practice implementation.• Spearheaded community engagement initiatives, creating impactful programs that strengthened local partnerships and boosted store visibility.• Oversaw financial planning and sales forecasting, leveraging data-driven insights to optimize performance and adapt to market trends.• Served as District Manager proxy, demonstrating leadership acumen and contributing to broader organizational strategies and goals.• Managed daily operations, boosting sales and enhancing customer satisfaction.• Implemented inventory controls, reducing stock discrepancies and optimizing supply chain.

• Led HR initiatives across multiple locations aligning with financial and strategic goals, ensuring compliance.• Managed employee relations, resolving workplace concerns and navigating employment laws.• Oversaw compensation, benefits, and training programs, enhancing staff development.• Recruitment and training of HR managers, store management and store teams.• Fostered strong partnerships with store and district teams, facilitating effective communication initiatives with business goals.• Served as crucial link between corporate, management, and employees, resolving workplace concerns and promoting a positive work environment.

• Led HR functions, enhancing team collaboration and compliance with employment laws.• Resolved workplace issues and coordinated training, boosting employee engagement.• Managed compensation and benefits, ensuring competitive and fair employee packages.• Led HR functions, fostering strong partnerships with management across US locations. Navigated complex labor laws and unionization efforts.• Developed and implemented performance review strategies, significantly boosting employee engagement and professional growth.• Served as a vital link between corporate, management, and employees, effectively resolving workplace concerns and fostering harmony.