Provide leadership regarding daily business operations to upwards of 20 employees in 8 retail units.Serve as a liaison between the stores and corporate by modeling and communicating corporate goals, vision, image and maintaining compliance to corporate policies and procedures.Visit stores to conduct weekly touch bases with store managers to review displays, merchandising, staffing, and opportunities in order to effectively increase sales and output.Maintain staffing levels consistent with business needs; including recruiting, hiring and training all new employees.Ensure all directives given by the company are met completely and timely; that merchandising standards are impeccably maintained. Oversee that marketing programs and events are implemented as directed, and premium customer service is provided to all customers to drive sales, meet customer needs, and build the Ruby and Jenna brand.Certified administrator for company’s software. Run reports for each store, process all new orders into system, and implement new sales throughout the company.

Managed all in store operations, sales, staff, and administration.Maintained sales and profitability through excellent customer service and developed store relationships with customers. Opened and closed store, oversaw cash control and handled customer service issues.Ensured that total store operations are carried out in accordance with established standards, policies, and procedures. Merchandised all window and in store display; create store presentations, ideas, and concepts to successfully promote store merchandise.

Named top shoe sales associate in Westfield, New Jersey Branch of Lord and Taylor Department Store.Made use of strong interpersonal and communications skills to serve customers.Recommend, select, and help locate or obtain merchandise based on customer needs and desire.Named top shoe sales associate in Westfield, New Jersey Branch of Lord and Taylor Department Store.Opened or closed cash registers, place special orders, help stock shelves, arrange for delivery purchases, make price tags, track inventory on floor, and help with displays.

Developed new tracking techniques for future interns and assisted the Product Development Team, as well as Marketing and Sales Team.Maintained work room office/ Showroom. Prepared samples for Vision Expo, Magic Tradeshows, and Business meeting