Charlon Obcena Email & Phone Number

Philippines

Philippines

I was a Facebook Gaming live streamer. I streamed games to grow my own page to be eligible of the monetisations that I can take advantage of such as being able to receive digital gifts and earning thru ads. I collaborate with other Facebook content creators to broaden our network and get affiliated by brands to market game credits, products and services. I make guides of how to play games which is also a good way to engage with viewers. I also had trainings from an e-sports agency to improve my streaming skills in terms of public speaking and how to effectively interact with viewers to retain them and gain their support. I have learned a lot all throughout my streaming that made me more confident in talking to people, building relationships to business partners, creating content to make an interesting show during live streams, creating ad posters and videos and sharing knowledge to viewers by teaching and guiding them so they can enjoy the game that we are playing with ease.

National Capital Region, Philippines

I was one of the gaming content creators of Finest Gamers Guild for 6 months and was trained to improve my live streaming skills that helped me become more confident. My agreement with Finest Gamers Guild was that I would include their brand on my posts, live streams and video clips then they would provide me support, coaching and trainings to improve my content creating skills. I have learned a lot from the speakers during the trainings such as how I can monitor the stats of my page, how to identify where I need to improve and how to effectively interact with viewers to watch my content.

Metro Manila, National Capital Region, Philippines

I was on the sales department and was cross trained for provisioning, retention, billing and also a few of technical. My main role was to sell, upsell and process sales. We were trained for different roles because the company wanted us to own the call to avoid multiple transfers. I was receiving welcoming or activation calls for first time customers and reactivations where we provide trials and also upsell products that would be useful for our customers' convenience. I was handling retention so incase a customer prompts ro cancel, I offer promotions, packages and ever compensations to keep their subscription on the company. I was trained to deal with billing concerns, process refunds and also adjustments to correct errors on subscriber's account. Lastly, I was also trained for technical in order to help troubleshoot customer's system issues. Overall, I was a multi-skilled customer service representative trained to handle different types of calls.

Tarlac, Central Luzon, Philippines

I managed an electronic cigarette retail store. I was the one promoting products and services, I handled people to operate the store, I was also the one who handled stocks replenishment and making events and parties for the community that we built.

Metro Manila, National Capital Region, Philippines

I was a customer service representative for the sales department of the account. I was also trained for customer retention and had to be trained a few about technical. I was trainer to handle different situations that had something to do with sales and owning the call to avoid multiple transfers.

Tarlac, Central Luzon, Philippines

Mainly, my roles was to sell toilets, lavatories, bath tubs and other restroom equipments. We are also the ones who stacks all the products that arrives on the depot and put them on shelves. We are also the ones incharge of keeping our areas clean to make it look presentable to customers.

Tarlac, Central Luzon, Philippines

On-the-Job Training. This was a requirement before I graduate college. I was assigned to be an assistant on the operations department. I also helped on packaging books, stacking the products and reording inventory. Since they also saw more of what I can do, I also became part of the Editorial Department where I was assigned to draw for some pages of books.