Lonnie Schultz Email & Phone Number

Madison, Wisconsin, United States

Madison, Wisconsin Area

• As a member of the Sales, Service, and Support Team I was responsible for leading both Program and Project initiatives on behalf of the business that improved internal and external customer experiences and increased.
• Led from a business perspective, and worked with IT partners, to implement a strategic electronic signature process across multiple business lines.
• Led a corporate communication effort to improve the flow and process of communications between the field and its information sources including high-level governance.
• Represented the business, and worked closely with IT, to manage the program related to the quarterly releases of billing unit software and process improvements.
• Worked with project Sponsors, business experts, and IT to provide guidance and organization in regards to an agency producer tracking tool.

Madison, Wisconsin Area

• I was responsible for the project management of various Cuna Mutual Group Retirement Product Serviceinitiatives in support of the larger Retirement Services Portfolio of projects. Duties included projectcommunication.
• Worked with business and IT operations management to manage the kick-off, scope, high-level requirements, detailed requirements, and IT design/business interactions for an updated fee structure system as well as an.
• Worked with the Program and Portfolio Team to develop a program-wide project tracking process, including the formation of templates, communication, resource, risk, issue resolution, IT high-level and detailed.
• Worked with the Program Manager to develop training tools needed to bridge the gap between traditional Project Management knowledge and the processes of the Retirement Product Services group.
• Consulted the Program Manager in areas of performance feedback, training, process flow, and reporting for a large Retirement Services project as well as setting the desired process for the portfolio of projects within.

Madison, Wisconsin Area

• Was responsible for the quality, client satisfaction, regulatory compliance, and integrity of data input scheduling, report preparation, and reporting of GLP studies.
• Led the overall flow of office operations, including renovation, physical relocation, supplies, cost, and proposal activities.
• Provided management oversight for a maximum of 75 individuals in eight distinct departmental functions simultaneously. This included hiring, employee development, performance assessment, and termination.
• Developed, implemented, tracked, and reported production and forecasting measures for the resource management of all functions within the department.
• Prioritized, led, and collaborated with other departments in improvement initiatives using Six Sigma methodologies (Green Belt trained).
• Recommended and implemented organizational change.

Madison, Wisconsin Area

• Provided oversight ensuring all work within the department was acquired, initiated, conducted, completed, and reported, as well as efficiently and effectively invoiced.
• Acted on behalf of the Vice President in the operation and function of the business.
• Managed and led process change within the department using Six Sigma methodology.
• Led the purchasing and proposal management functions within the department, while also working with client services to set effective pricing for services.
• Developed revenue tracking and forecasting processes as well as led all scheduling activities within the department.
• Led the justification and installation of all laboratory purchases.

Madison, Wisconsin Area

• Managed pharmaceutical and biotech compounds through the bioanalytical process utilizing Covance's services. Key components of this were oversight of timing, logistics and communication between Covance and our clients.
• Maintained client relationships through proactive and collaborative project management.
• Managed, developed, evaluated, and supported scientific staff of varying experience levels employing High Performance Liquid Chromatography and Liquid Chromatography-Mass Spectrometry techniques.
• Led the operational functions, technical conduct, and quality of a group of up to 20 individuals.
• Scheduled and assigned resources in order to meet client deliverables and maximize revenue.
• Served as departmental representative for IT system vendor choice as well as implementation.

Madison, Wisconsin Area

• Developed, validated, and performed a variety of standard bioanalytical tests on physiological fluids and more complex analysis using non-routine methods.
• Coordinated studies of various sizes including writing non-routine protocols, reports, and amendments.
• Maintained various high-performance liquid chromatograph systems (HPLC).
• Acquired and reported data directly to the client.