Collaborated with product managers to modernize IT systems, focusing on reducing the combined ratio and improving efficiency in claims and underwriting.Developed data pipelines that supported real-time insights for better risk assessment and operational decisions.Drove initiatives that aligned IT modernization with business goals, optimizing resources and supporting Markel’s strategy in specialty insurance.

Played a key role in product discussions and prototyping, collaborating with cross-functional teams to identify viable technical solutions and contribute to the product’s strategic direction.Engaged with customers and business partners to pilot programs, collecting and analyzing participation metrics to inform product improvements.Supported eCommerce operations by developing and scaling the platform’s backend, enabling seamless integration with Shopify, BigCommerce, and WooCommerce for small brands.Contributed to the early success of GoWild’s social commerce marketplace by expanding API features and improving overall platform stability and scalability.

Analyzed and optimized ETL workflows to enhance the integration of partner healthcare data, supporting improvements in the managed care delivery model for clinics.Developed data solutions that empowered care management tools, leading to more efficient and effective patient care for Humana's managed care clinics.Collaborated with healthcare teams to streamline data processes, ensuring timely and accurate data access, which improved decision-making and patient outcomes.Utilized Python, SQL, and SSIS to build tools that helped the clinics manage patient data, contributing to better resource allocation and personalized care delivery.

Collaborated with EMR system providers, physicians, pharmacies, and insurance brokers to identify and develop data products that supported business growth and improved patient population health management.Led the creation and enhancement of data interfaces via a Developer Portal, enabling seamless access to health data through Humana’s API gateway.Drove stakeholder engagement to ensure the integration of APIs that allowed partners to optimize care delivery and business operations.Managed cross-functional teams to align data product offerings with the needs of healthcare providers, ensuring the API solutions were scalable and efficient.

Led the creation of a product roadmap that eliminated $2M in tech debt, introduced new platforms, and significantly improved scalability for future business growth.Collaborated with engineering, design, and leadership teams to drive product discovery, prototyping, and user testing, aligning business objectives with customer needs. Managed the acquisition and integration of Menguin.com, ensuring feature parity and alignment of KPIs with broader business goals, resulting in an improved customer experience and operational efficiency.

Led and managed a growing cross-functional, agile team of technical QA analysts. Wrote complex SQL queries to analyze healthcare data in order to quantify areas of fraud, waste and abuse and make strategic, data-driven decisions about business policies.

Facilitated a critical proof of concept for a new data analytics platform with a team of data consultants, including cost-benefit analysis and negotiating with outside vendors.Optimized processes across teams while improving quality assurance.Created reporting dashboards of team KPIs within the organization.

Built a task-management database to track team research data, manage backlog items and collect issues for debugging.Collaborated with cross-functional teams of policy managers, pharmacists and claims specialists to identify better drug management processes for oncologists.