Blaženko Lopatic Email & Phone Number

Prague, Czechia

Prague, Czechia

Due to the covid situation, I had to stay for most of 2021 at home to take care of an elder member of my family. Which get better now, so I am ready and willing to get back to the challenging and enlightening life of the working population.

Prague, Czechia

Support and administration of data governance solution developed by Manta. Primarily for US corp. clients.

Czech Republic

Prague

Deliver exceptional customer service, answering all customer questions and concernsregarding our products and helping them make the most out of our products as possible. Technical knowledge of various products and a technical solution same as the ability to quickly acquire new skills or knowledge are a crucial part of part of my daily job.

Prague

The Application Support Engineer is part of the Support team. The Application Support Engineer has as a primary role the installation and support of the developed software. Supervision and support of SaaS solutions for exchange trading - a complex Front, Middle and Back-office solution primarily focusing on banking customers. The whole platform is extremely agile, and I have been, therefore, able to work continuously with the developing software. The operation runs 24/7 and thanks to that I have been able to gain experience working with teams on three different continents. As a part of my job, I have been cooperating closely with the development team when analysing and fixing bugs, or, whenever necessary, helping with optimisation of the current software (+ cooperation with 1st level support in London and Dili). Technology used:Fix protocol, IBM MQ, Windows Server, SQL, JIRA,

Prague, The Capital, Czech Republic

Maintenance and further development of the Promo Macro app designed for planning promo events for Tesco Store. The app Promo Macro is used for creating and supervising promo events and their logistic distribution of goods for all branches of Tesco Store in given countries. • Managing operation of the app in the Czech Republic, Slovakia, Poland and Hungary. • Support in the weekly regime 5x8, alternatively 5x10 during Christmas and Easter and 2x5 at weekends with immediate reaction time for resolving critical client tickets. fr• Visual Basic, MS SQL Server, PHP, MS Access

Prague, The Capital, Czech Republic

Retention of existing clients from the resident and soho segment.Second level support call customers (customer contact and if the standard line is not able to resolve the problem, then contact the customers who have made ​​serious and repeated complaints)

Prague, The Capital, Czech Republic

Pro Futuro Consulting is the exclusive training center of HP in the Czech Republic, whose mission is to train and certify their business partners.Preparation and management of courses and seminars for PSG (Personal Systems Group) and SMB (Small and Medium Business)Preparation of materials and presentations in collaboration with various departments in the HP (based on meetings with department heads setting out specific objectives and main points of seminars)

Prague, The Capital, Czech Republic

Teacher (subject to computer technology)Preparation and management of IT training courses for the public.IT management (servers and IT classroom)school Network Administration Security

Prague, The Capital, Czech Republic

Administration and management of the assigned section internal company system based on IBM Lotus Notes technologyActive cooperation with the Development Department on an ongoing debugging and improving its run