Alana Lopes Email & Phone Number

State Of São Paulo, Brazil

São Paulo

• Gerenciamento de estratégias de conteúdo digital para redes sociais.

São Paulo, Brazil

•Analise e gerenciamento de projeto de migração do sistema de solicitação de beneficios (Vale-transporte, Refeição, Combustível, entre outros).Sistema desenvolvido internamente por equipe de TI (PHP, Python) terceirirzada para efetuar: cadastro de funcionários, seleção de benefícios, verificação de elegibilidade, aprovação de benefícios, gerenciamento de documentação e acompanhamento de solicitação.

Dublin, Ireland

During this period, I dedicated myself to one of my biggest projects: An educational and cultural exchange program for working (child mind of 3 kids), living and studying English in Dublin – Ireland.I developed in-depth skills such as resilience, negotiation, planning and leadership.

São Paulo

Demand and Resource Management: mapping existing staff to redeploy to new demands;Workforce planning: vacation, redeployment and reskilling plans;Data quality management;Training and integration of some of the new employees;The focal point for providing HR admin support to the business and HR, helping local managers, project managers and other key players to define scheduling - forecasting, and communicate workforce scheduling and intra-day operations objectives;Responsible for providing details, designing to meet business needs, writing detail functional specifications for development test and in rollout the solution;Responsible for contributing toward the operational efficiency of the HR team, to achieve solutions and improvements in all process/task.

São Paulo, Brazil

Responsible for providing details, designing to meet business needs, writing detail functional specifications for development test and in rollout the solution;HR System technical support, responsible for providing 2nd level support for users who need direction, giving instruction or general help with our workforce management systems;Responsible for driving HR data quality moreover for finding the best position for someone, who was, available to new projects;Responsible for processing and managing HR transactions and data input (SAP HR), working with global HR transactions team.

São Paulo

Responsible for managing all the incidents via The portal or phone calls.Responsible for elaborating all KPI´s to director and managers and responsible for providing 2nd level support for users who need direction in their internal systems.*Excel; Word; Internal Systems

Porto Alegre

Responsible for managing all the incidents via portal or phone calls. Responsible for elaborating all KPI´s to director and managers and responsible for providing 2nd level support for users who need direction in their internal systems.*Excel; Word; Internal Systems.