Rachel Lopes Email & Phone Number

• Participação direta no crescimento e construção do modelo de negócio da Startup, onde deixamos de ser uma Padaria e Pizzaria de bairro e viramos uma Rede com 6 estabelecimentos no RJ + fábrica em menos de 1 ano.• Construção de materiais de Treinamento, PAPs, Checklits e validação de FTs; • Responsável pelo padrão, estudo de quadro de pessoal (QLP) eficiente, análise de indicadores de vendas, mix e concorrência;• Execução de melhores práticas de marketing, gestão financeira, de… Show more • Participação direta no crescimento e construção do modelo de negócio da Startup, onde deixamos de ser uma Padaria e Pizzaria de bairro e viramos uma Rede com 6 estabelecimentos no RJ + fábrica em menos de 1 ano.• Construção de materiais de Treinamento, PAPs, Checklits e validação de FTs; • Responsável pelo padrão, estudo de quadro de pessoal (QLP) eficiente, análise de indicadores de vendas, mix e concorrência;• Execução de melhores práticas de marketing, gestão financeira, de pessoas, sistemas e operações com foco em maximização dos resultados e performance das lojas;• Responsável pela Implantação de um novo sistema ERP para controles e melhorias operacionais;• Líder do projeto "Nema em Casa", loja virtual que atende todo o RJ com entregas programadas;• Líder do projeto "Liga do Varejo", ferramenta de gestão unificada com foco no direcionamento operacional e maximização dos resultado da Rede. Show less

Brasil

• Management of the entire franchise network in the brand's teaching routines, be they operational or managerial; • Integration, training and development of franchises and own restaurants; • Responsible for the standard, efficient staffing (QLP) study, analysis of sales indicators, mix and competition; • Execution of best marketing practices, financial management, people, systems and operations with a focus on maximizing the results and performance of restaurants; • Management… Show more • Management of the entire franchise network in the brand's teaching routines, be they operational or managerial; • Integration, training and development of franchises and own restaurants; • Responsible for the standard, efficient staffing (QLP) study, analysis of sales indicators, mix and competition; • Execution of best marketing practices, financial management, people, systems and operations with a focus on maximizing the results and performance of restaurants; • Management and administration of the budget of the Franchise and Training areas, through the Forecast system and OBZ meetings; • SQUAD CMV leader with 7 p.p. improvement compared to month -1, in line with CMV Ideal through loss mapping, recycling training, income study and weekly inventories; • Direct participation in the birth of Startup Lebonton, where we stopped being our own restaurant and became a franchise with 9 solid establishments in Brazil (RJ, SP, MG and BSB) in less than 6 months. Show less

Brasil

• Responsible for the performance of franchised stores under the Koni brand (RJ / Nordeste / Sul), through recurring visits ensuring the quality standard established, valuing the good experience of our customers;• Business meetings, about operations, franchise contracts, marketing, people management, training and finance;• “Bridge” of the relationship with the franchisor, ensuring assertive communication and return of requests;• Creation of the Ideal QLP spreadsheet, where through… Show more • Responsible for the performance of franchised stores under the Koni brand (RJ / Nordeste / Sul), through recurring visits ensuring the quality standard established, valuing the good experience of our customers;• Business meetings, about operations, franchise contracts, marketing, people management, training and finance;• “Bridge” of the relationship with the franchisor, ensuring assertive communication and return of requests;• Creation of the Ideal QLP spreadsheet, where through its Billing and Operational Model, the tool calculates the number of employees according to the production map and TC (total customers) hourly. Increase of 17% in sales in the units that participated in the initial Rollout, and better than 2 p.p. in Operating Performance. Show less

Brasil

• Responsible for the performance of Grupo Trigo's 32 own restaurants (RJ / SP);• Cooperative action to solve problems with the Supervision Team, identifying and acting on opportunities and contributing to business sustainability;• Monitoring and reviewing the operations budget through monthly analyzes of all lines, mapping the main offenders;• Development of the area's goal management indicators, and performance monitoring through the PDCA, FCAR cycles and the Strawts system;•… Show more • Responsible for the performance of Grupo Trigo's 32 own restaurants (RJ / SP);• Cooperative action to solve problems with the Supervision Team, identifying and acting on opportunities and contributing to business sustainability;• Monitoring and reviewing the operations budget through monthly analyzes of all lines, mapping the main offenders;• Development of the area's goal management indicators, and performance monitoring through the PDCA, FCAR cycles and the Strawts system;• Coordination of the internalization of motorcycles project under the Domino`s Pizza brand, where we had a small saving in the Third Party X Personnel lines, but a significant 20% growth in Revenue from the 7 participating units. Show less

Brasil

• Responsible for the general analysis of the Group's 32 Own Restaurants, such as DRE, CMV, sales mix, Marketing campaigns, menu pricing, goal building and PLR;• Monitoring of the main indicators (FAT (Billing), TC (Total Customers), TM (Average Ticket), TurnOver and Absenteeism);• Preparation of weekly presentations to the Operations Directorate;• Participation in the construction and analysis of the OBZ (Zero Base Budget) of the Group's 32 own restaurants;• Project Leader… Show more • Responsible for the general analysis of the Group's 32 Own Restaurants, such as DRE, CMV, sales mix, Marketing campaigns, menu pricing, goal building and PLR;• Monitoring of the main indicators (FAT (Billing), TC (Total Customers), TM (Average Ticket), TurnOver and Absenteeism);• Preparation of weekly presentations to the Operations Directorate;• Participation in the construction and analysis of the OBZ (Zero Base Budget) of the Group's 32 own restaurants;• Project Leader Missing - Positive result in the order of 49k month in the Company's cash. Show less

Rio De Janeiro, Brasil

• Support to the Supervisory Team and Managers of the Group's 32 own restaurants;• Sales Flash update and monitoring;• Control of incoming invoices and payment approvals;• Completion of the PELP (Own Store Excellence Program) monthly monitoring tool.

Rio De Janeiro, Brasil

• Leadership of the Technical team made up of 10 specialists and the Commercial team made up of 4 salespeople;• Responsible for equipment rental contracts (Ice Machines and Water Purifiers);• Customer relationship (Customer Service and Sales);• Inventory control and financial write-off;• Monitoring of Bids on the Petronect portal.

Rio De Janeiro, Brasil

• Support to the Commercial area with capture of sales and clarification on the products offered;• Support to the Technical area with opening and monitoring of O.S (work order);• Customer service (call center and physical store);• Issuance of NFs;• Participation in the implementation of the consolidated management system, where we doubled the Company's Billing.