Key member of team that constructed the business plan and model which provided guidelines in identifying revenue sources, customer base, products, and details of financing. Direct a team of 15-20, including 1 Lead Cook, and 2 Shift Leads to ensure smooth restaurant operations♦ Manage profitability, while simultaneously increasing brand awareness via efficient operations and effective marketing tactics. Successfully adapted and remain profitable throughout pandemic.♦ Perform data research and analysis to support marketing projects and enhance business understanding.♦ Maintain deep understanding of all aspects of business strategy, encompassing service offerings, operations, competitive landscape and financial performance.♦ Benchmark business performance to identify areas for improvement, performance gaps, and to achieve a competitive advantage by becoming the best of the best. Restaurant has achieved and maintains 4 - 4.5 star rating out of 5 on major sites. Invited to multiple Critics Choice Awards.♦ Plan, coordinate and direct marketing efforts. Conduct competitor research and determine demand for business’s services and products. ♦ Develop, implement and manage highly successful marketing strategies and positioning, including very well received social media marketing.♦ With very limited budget, created targeted marketing program to generate goodwill within community, resulting in restaurant becoming community cornerstone.♦ Leverage relationships with various vendors and distributors for purchasing and cost control capitalizing on economy of scale.♦ Analyze sales statistics to properly forecast, schedule and control labor costs.

Managed 3 new England territories; Southern RI, Northern Connecticut and Barnstable, MA area with roughly 15 - 40 accounts in each territory. Developed and utilized appropriate forecasting models to project customer’s gas requirements under various weather conditions using historical data.♦ Scheduled gas for transportation on several Local Distribution Company (LDC) systems.♦ Analyzed volumetric flow data and reconciled imbalances.♦ Traded imbalances with other shippers to minimize exposure to imbalance penalties.♦ Preserved excellent relations with LDCs to ensure cooperative approach to resolution of scheduling problems.♦Maintained communication with large customers to anticipate impact of operational changes on scheduled volumes and curtail imbalance consequences

Direct Energy acquired Hess' Retail Marketing assests

Assisted students in clarifying education objectives, identifying aid resources and other appropriate support services.♦ Delivered direct vocational, career and academic advice to students seeking post-secondary education.♦ Developed and presented workshops on college / career awareness and life skills.♦ Formed and nurtured professional relationships with Crusaders, school administrators, community agencies and other service providers to facilitate transfer of skills and knowledge and maximize students’ career aspirations.♦ Prepared monthly and quarterly reports to summarize performance excellence.

Assist Director in all aspects of daily operations.♦ Use QuickBooks and Excel to compare quarterly and yearly budgets. Track membership and dues quarterly.♦ Record attendance and profit of each Chamber event.

•Co-create, organize and facilitate team building activities•Assess and evaluate students progress in the program•Prepare and motivate students for upcoming group activities•Communicate with parents and students before every session