Abril López Email & Phone Number

Copenhagen, Capital Region, Denmark

The Management and Administration (MGA) is responsible for effective management and administrative support for the projects and programs managed by WHE and for ensuring that WHO emergency operations are rapidly and sustainably financed and staffed. This consists of the provision of high-quality, predictable administrative services to the WHE Division, including during emergency response, as well as effective monitoring of (and compliance with) SOPs, leading to continuous improvement and… Show more The Management and Administration (MGA) is responsible for effective management and administrative support for the projects and programs managed by WHE and for ensuring that WHO emergency operations are rapidly and sustainably financed and staffed. This consists of the provision of high-quality, predictable administrative services to the WHE Division, including during emergency response, as well as effective monitoring of (and compliance with) SOPs, leading to continuous improvement and business process excellence.1. Using GSM, monitoring aspects of the activities' implementation and availability of funds for project/program budget levels and financial expenditures according to the approved projects. Assembles draft background for planning, monitoring, and evaluation exercises. Inputs duty travel recommendations and issues reminders re follow-up, records project/program monitoring and evaluation notes.2. Makes administrative arrangements for country and inter-country activities, including preparation of various committal documents related to the procurement of goods and services, arrangements of study tours, and duty travel by the approved program budget/collaborative programs with countries.3. Establishes and maintains the unit's filing system of technical documents and correspondence. Creates background files and compiles reference material as appropriate. Accesses and retrieves information from relevant databases and updates as required.4. Assists in organizing meetings held in-house or in Member States (working groups, seminars/courses, workshops, and symposia), i.e., makes administrative preparations, including organization of practical local arrangements, advance transport of documents/equipment, and hospitality. 5. Drafts correspondence and documents based on written/verbal prompts from the unit’s Professional staff. Takes notes at meetings. Types reports and other documentation. Arranges duty travel. Show less

Copenhagen, Capital Region, Denmark

HUMAN RESOURCESWork closely with the Procurement Team, Clients, Clearance, and Separation Team.CORRESPONDENCEDraft general or administrative correspondence on an initiative or the basis of instructions; finalize reports for signature/clearance.Using appropriate tracking tools, follow up on and ensure that target dates and deadlines.PROCUREMENTInitiate, through (ERP: Oracle)GSM procurement module, contracts for consultants, Agreements for Performance of Work (APW), and… Show more HUMAN RESOURCESWork closely with the Procurement Team, Clients, Clearance, and Separation Team.CORRESPONDENCEDraft general or administrative correspondence on an initiative or the basis of instructions; finalize reports for signature/clearance.Using appropriate tracking tools, follow up on and ensure that target dates and deadlines.PROCUREMENTInitiate, through (ERP: Oracle)GSM procurement module, contracts for consultants, Agreements for Performance of Work (APW), and other contract modalities.Monitor and record receipt of deliverables, and initiate and monitor payments.Initiate, through (ERP: Oracle) GSM procurement module, requisitions for goods and services procurement, and monitor and receipt of deliverables.BUDGET &FINANCEAssists in the monitoring and progress review of projects and tasks in the work plan.Provides team members with timely information on project and task budget ceilings, award budgets, expenditures, and funds available.Monitors income and expenditures for planning purposes.Follow up on financial, budgetary, and any outstanding issues concerning the team/department, including ensuring timely processing of committal documents.Assists in the preparation of financial and technical progress reportsINFORMATION MANAGEMENTCreate and/or maintain filing systems; continual review of filing system to ensure information is up to date MEETING ADMINISTRATIONArrange, coordinate, and lead administrative preparation for meetings, seminars, and workshops, including letters of invitation, cost calculation, and travel requests; assist with preparing documents, dispatching materials, and liaising with participants and others involved.Prepare presentations using PowerPoint and other software packages.Schedule weekly team and ad hoc meetings; take and prepare minutes.TRAVELBook flight and hotel reservations, prepare travel files and deal with other related matters as requested. Show less

Copenhagen, Capital Region, Denmark

- Responsible for administrative tasks supporting the day-to-day business promptly.- Check, order, purchase, report the daily and weekly inventory and follow up on sustainable trends and suppliers.- Engagement with colleagues, stakeholders, and customers at all levels.- Support with catering services for events and conferences organized at the UN city. - Support the design, development, implementation, and promotion of the Food & Beverage projects within the UN community related… Show more - Responsible for administrative tasks supporting the day-to-day business promptly.- Check, order, purchase, report the daily and weekly inventory and follow up on sustainable trends and suppliers.- Engagement with colleagues, stakeholders, and customers at all levels.- Support with catering services for events and conferences organized at the UN city. - Support the design, development, implementation, and promotion of the Food & Beverage projects within the UN community related to the SDGs. - Direct conflict handling and resolution of problems.- Analysis for strategic planning, knowledge management, innovation, and sustainability. → Improved sales by 70% compared to previous figures→Created the new Outlet "Deli" to provide better service in the UN. Show less

København, Capital Region, Denmark

Ran my own company selling a variety of Mexican products in Denmark

China

Consultant- Chinese CultureTranslation for foreigners doing business in China. Itinerary planning, meeting-setup and advising.

China

Managed a team of 15 persons in the area of Western service standards. Recruited, trained and supervised staff.Ensured the staff followed the hygienic, health and safety guidelines.

China

I was a part of the pre-opening team and have since focused on increasing the Chinese staff ´s service level according to Hilton´s SALT philosophy. I am always seeking to make every detail perfect and to anticipate my guests´s needs and make sure they feel satisfied. Developed promotional materials to improve engagement with the customers.Developed a social conduct program about the West. Spoke to the costumers when handling complains, My team and I improved the customer… Show more I was a part of the pre-opening team and have since focused on increasing the Chinese staff ´s service level according to Hilton´s SALT philosophy. I am always seeking to make every detail perfect and to anticipate my guests´s needs and make sure they feel satisfied. Developed promotional materials to improve engagement with the customers.Developed a social conduct program about the West. Spoke to the costumers when handling complains, My team and I improved the customer satisfaction with 65%. Show less

Changsha City, China

Managed a team of 20 people where I introduced them to Hotel-English and international standards.Responsible for welcomed our customers first hand impression and their overall positive experience in the restaurant. If any customers had special requests, questions or inquiries, my job was to solve these issues as fast and smoothly as possible.

Changsha City, China

A complete management trainee experience in the whole Food & Beverage department such as: Western Restaurant, Chinese Restaurant, Lobby Lounge, Banquet and working close with the Food and Beverage Operation Manager.Shadowed and assisted managers from ground level to General Manager.

Changsha City, China

Responsible for the international customers first hand impression in all the departments.Training of staff: Emerged the Chinese staff to the Western cultures and norms.Technical knowledge transfer to the staff.Responsible for all foreign costumers. My team improved the customer satisfaction with 70%.

AIESEC is one of the world’s largest providers of internships and volunteer programs. The main objective was to develop and train the next generation of leaders and connect them with businesses and NGO’s.

Malaysia

Worked in forecast and development.Developed marketing strategies to improve overall university enrollment and on-campus participation. Focused especially on the Mexican market.Worked at the Creative Department on fashion runways of the university.

Mexico

Member of a multidisciplinary team formed by Students of the UDLAP Business School.During the Company life I was the responsible of the Marketing department.

Master Of Business Administration - Mba, Marketing/Marketing Management.

Activities and Societies: Full scholarship offered to qualified applicants based on academic achievement.

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: University of Americas Puebla Captain Women´s Tae Kwon Do Team. Scholarship offered to qualified applicants.