Fabio Lopez Email & Phone Number

London, GB

Paris, Île-de-France, FR

• Territory Manager for the Southern California, Washington, Arizona, and Mexico.
• Devise and execute sales strategies and tactics that result in exceeding Saas and Services sales goals and assist Questel in further penetrating the market
• Identify and develop new accounts; work to consolidate institution-wide access, and coordinate subscriptions and services.
• Provide training and marketing support to existing and potential customer base, traveling extensively throughout assigned territory.
• Prepare and present product demonstrations to existing and potential customers, via site visits, telephone, and/or written correspondence.
• Research and develop new methods of reaching prospective customers and targeting new markets.

Paris, Île-de-France, FR

Questel offers a suite of software solutions and professional services covering the IP life-cycle: patent search and analytics, invention disclosure to patent filing, and portfolio management with cost forecastingI work with intellectual property and patent professional with idea- to-asset management solutions designed to help companies innovate! Questel.

Falls Church, VA, US

• Works in the Operations Center as a Contact Center Agent, answering inbound customer calls while also responding to electronic communications/requests
• Responsible for receiving client communications, issue evaluation and resolution or escalation as needed.
• Ensures that client issues are resolved in an efficient and satisfactory manner.
• Performs Card Administration, Work Order creation as well as follow, Data Updates, Report Requests and various other requests for information or actions.
• Validates completion of all requests and provides acknowledgement of completion to customers.
• Maintains awareness of customer needs and forwards notifications of opportunities for account growth or enhancements to services offered to the Account Manager, Sales or Business Development support.

• Analyzed large data samples of DNA finding patterns and trends from experiment results.
• Created graphs that depicted the data obtained through EXCEL.
• Isolated over 120 DNA samples from harvested rat tails.
• Performed various PCR procedures such as (p53, MDM2, p53 LSL R172H etc.) in order to genotype mutant and wild type alleles.
• Other lab techniques include making of Polyacrylamide and Agarose gels, gel electrophoresis, usage of Gel Doc.
• Practiced sterile lab techniques by washing and autoclaving glassware, also experienced in recalibrating micropipettes and troubleshooting lab equipment.

New York, New York, US

• Top sales award 3 months consecutively
• Uphold an excellent line of communication with management to ensure that business goals are met accordingly.
• Built face to face rapport with customers gaining effective communication skills.
• Implemented excellent customer service during face to face business transactions with multitude of customers.
• Practiced salesmanship by promoting special deals and selling inventory to maximize profit.

Bachelor Of Science (B.S.), Chemistry With A Concentration In Bio-Chemistry

Associate'S Degree, Business Administration And Management, General

Associate Of Science - As, Biology, General