Alanna Lopez Email & Phone Number

Seattle, Washington, United States

In my role as Office Manager, I ensure the seamless operation of Beacon's office through comprehensive oversight of administrative functions, activities, and facility management. My key responsibilities include:• Administrative Oversight: Direct the general administrative functions and maintain optimal office conditions to promote an efficient work environment.• Vendor and Supplier Relations: Cultivate and maintain strong partnerships with vendors, suppliers, and property management to support organizational needs.• IT Coordination: Collaborate with team members and coordinate IT requirements with third-party support to ensure technology systems operate effectively.• Emergency Preparedness: Develop and implement office emergency preparedness plans in conjunction with the executive team and safety warden.• Project Management Support: Provide dedicated administrative support to Directors and Senior Project Managers, assisting with applications, project draws, and overall project management as required.• Social Media Strategy: Oversee and enhance Beacon's social media marketing strategy in partnership with HumanGood Marketing to strengthen our brand presence.• Event Planning: Strategically plan and coordinate employee-focused events to foster engagement and community within the organization.

Seattle, Washington, United States

● Created tactical relationships with teams to propel projects and attain results.● Oversaw program compliance with requirements, schedule and budget.● Developed first-ever comprehensive, highly detailed training program including testing, documentation, post-training reference guides and an online directory.● Spent 50% of position as Lead Trainer for the US, (spending 50%) of the position), delivering onsite classes to multiple Workplace and IT teams. Training included new AV enhancements to Large Event spaces and Small/Medium conference spaces. ● Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral, edited documents for grammar, clarity, content and formatting.● Researched, tested and coordinated the launch of various small and medium sized AV technology and accessory improvements for conference spaces in Zillow Offices. Tech included: Rally Bar, DTEN Me, Ergotron Monitor Arm● Partnered with zRetreats Program Manager on audio strategy and event space operations for a 5 day,1200+ in person employee event.

Seattle, Washington, United States

● Successfully supported and coordinated more than 100+ zRetreats in all ZG cities, ensuring seamless execution and exceptional participant experiences.● Provided comprehensive consultations to clients on available workplace spaces for onsite events, exceeding client expectations and enhancing capability of activity and employee satisfaction.● Created Covid-safe processes and communication strategies for soft re-opening of office for onsite catering deliveries and setups for multiple onsite events.● Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.● Addressed building emergencies with high-level urgency and developed timely and effective solutions.● Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.

Seattle, Washington, United States

● Managed the pilot phase of Zillow's internal event program, zRetreats, overseeing support operations during office shutdown and re-opening in September 202.● Established the robust operations foundation for zRetreats, including developing comprehensive processes, standard operating procedures, and logistical frameworks to ensure smooth event planning, execution, and post-event analysis like the zRetreat Event Order (ZEO) form.● Identified and evaluated problems with events to locate root causes of concerns and develop strategies for tackling, overcoming and leveraging obstacles. Assessed event success and identified improvement areas through client feedback.

Seattle, Washington, United States

● Led an emergency response project for Covid office shutdown. Strategized and coordinated the distribution of all furniture, equipment, personal belongings and supplies for every employee, including 2500 chairs and computer monitors.● Organized event facility, food and beverage selections and audio-visual arrangements. Oversaw event logistics, venue scheduling and accommodations. Coordinated vendors, timelines and budgets for events. Led site walk-through and meetings prior to the event to go over checklists and delegate assignments to staff. Coordinated vendors, timelines and budgets for events.● Evaluated vendor services and activities against company standards, identified opportunities to improve processes, reduce redundancies and decrease vendor pricing.

Greater Seattle Area

● Established strong relationships and communication within all levels of the organization to understand and meet business needs.● Support day to day facilities operations including Janitorial, HVAC, Electrical, events, food service, and general maintenance for 200,000+ sqft of corporate headquarters.● Carry out, monitor, and develop policies and procedures related to office operations such as shipping/receiving, event support, employee moves, and supply programs.

Seattle, Washington, United States

● Collect and verify essential details such as contact information, property preferences, and timelines from potential clients.● Provide excellent customer service to leads, addressing inquiries and concerns with a positive and helpful attitude.