Oscar Lopez

Oscar Lopez Email and Phone Number

Business Operations Analyst @ Emerson
Austin, TX, US
Oscar Lopez's Location
Austin, Texas, United States, United States
Oscar Lopez's Contact Details

Oscar Lopez personal email

n/a

Oscar Lopez phone numbers

About Oscar Lopez

Oscar is a proven leader who is passionate about driving human progress. He has a talent for gaining deep market insights from customers and delivering innovative solutions that meet their needs. With a focus on business transformation and a collaborative leadership style, Oscar has helped organizations achieve impressive results, such as turning around hyper-converged portfolio profitability and improving order management efficiency. He is committed to enhancing the customer experience and using data analysis to drive positive outcomes. If you're looking for a leader who is motivated in making a positive impact on the world, Oscar is the right choice for you.

Oscar Lopez's Current Company Details
Emerson

Emerson

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Business Operations Analyst
Austin, TX, US
Oscar Lopez Work Experience Details
  • Emerson
    Business Operations Analyst
    Emerson
    Austin, Tx, Us
  • Dell
    Business Transformation Director
    Dell Feb 2016 - Present
    Round Rock, Texas, Us
    • Led the P&L profitability turnaround for the HCI portfolio, defining and executing initiatives that drove top-line revenue growth by 25% to $5B/year and expanded gross margins by 5% through pricing and operational cost reduction initiatives.• Developed a predictive analytics dashboard using machine learning to integrate sales, fulfillment, usage, and support data, enabling proactive customer strategies and improving ISG business unit customer experience scores by 10%.• Transformed support operations through NLP-powered automation, slashing analysis time from weeks to hours and driving a more agile development roadmap.• Spearheaded cross-functional collaboration with Order Processing, Financial Fraud Prevention, and Fulfillment teams to develop a customer-centric order cancellation management dashboard, slashing internal rework costs by 50% and minimizing customer disruptions.• Directed services engagement integration workstream to enable EMC Hyperconverged products on Dell’s ERP system, simplifying the buying experience and expanding the products' mid-market share, aligning with retail and operational efficiency goals.• Led the customer support transformation strategy, shaping initiatives that helped cut credit return processing times by 50%, illustrating a commitment to enhancing customer experience and operational effectiveness.
  • Dell
    Services Product Manager
    Dell Apr 2011 - Jan 2016
    Round Rock, Texas, Us
    • Drove the development and execution of product strategies for $250 M of global support services, collaborating with marketing, pricing, and analytics teams to achieve a 5% revenue growth premium to hardware sales and a 10% increase in product gross margins.• Revamped product positioning and pricing strategy for Accidental Damage support products, working with insurance providers, sales, go-to-market, and competitive intelligence teams to optimize claims cost reserves and maximize offer attach rates, boosting service unit margins by more than 10%.• Increased Accidental Damage offer revenue by 8% YoY by developing and launching a three-tier bundle strategy, collaborating closely with global product line management, marketing, and pricing teams.• Developed a comprehensive Premium offers revenue and cost dashboard, empowering the product core team to achieve a 5% year-over-year margin growth.• Collaborated on the conception, requirement gathering, development, and launch of Dell ProSupport Plus - the industry's first proactive and predictive support service for PCs and tablets and the fastest Dell service offer to reach $100M in revenue.• Led the competitive analysis to provide insights on the offer development for the Microsoft Surface Pro partner sales initiative driving an additional $10M in total consumer service in revenue.
  • Dell
    Product Management Consultant
    Dell Jan 2009 - Mar 2011
    Round Rock, Texas, Us
    • Developed and implemented strategic product roadmaps for simplified supply chain tools and business processes by collaborating with key global supply chain stakeholders reducing the team’s operational cost by 25%.• Conducted and scaled in-depth supply chain cost analysis of manufacturing and secondary facilities, providing critical insights to the executive team that drove a total supply chain cost reduction of 30%• Managed the implementation of a new IT application to improve product import documentation accuracy and timely delivery, reducing operational cost by $15M and improving import/export cycle times by 20%.
  • Dell
    Process Engineer
    Dell Dec 2005 - Jan 2009
    Round Rock, Texas, Us
    • Led a team in the design and implementation of a lean inventory management system resulting in 20% reduction of on-hand inventory by leveraging factory flow data analytics and insights.• Led the analysis, design, and implementation of new manufacturing processes, by identifying waste in the process and improving system cost per box by 5% YoY.
  • Brave Brands Llc
    Chief Financial Officer
    Brave Brands Llc Sep 2020 - Present
    Responsible for overseeing financial strategy, managing investments, and driving profitability. Lead financial planning, ensuring sustainable growth and strategic decision-making for the venture.
  • Cummins Inc.
    Combustion Performance Engineer
    Cummins Inc. Aug 2004 - Nov 2005
    Columbus, Indiana, Us
    • Developed robust combustion solutions to meet 2010 EPA standard emissions by analyzing combustion simulation results and bringing insights to the solution development process while reducing engine development and testing costs by more than 30%.
  • Mit - Sloan Automotive Lab
    Research Assistant
    Mit - Sloan Automotive Lab Aug 2002 - Jun 2004
    Cambridge, Ma, Us
    • Led data capture and analysis projects to develop analytical models that optimized oil consumption performance for an international consortium of industrial companies.

Oscar Lopez Skills

Product Management Business Strategy Product Development Program Management Marketing Strategy Pragmatic Marketing Certification Six Sigma Strategy Merchandising Messaging Lean Manufacturing Data Analysis Strategic Planning Supply Chain Management Online Marketing Process Simulation Minitab Cad Conflict Management Change Leadership Collaborative Spanish English Marketing

Oscar Lopez Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Master Of Business Administration
  • Massachusetts Institute Of Technology
    Massachusetts Institute Of Technology
    Mechanical Engineer
  • Purdue University
    Purdue University
    Mechanical Engineer

Frequently Asked Questions about Oscar Lopez

What company does Oscar Lopez work for?

Oscar Lopez works for Emerson

What is Oscar Lopez's role at the current company?

Oscar Lopez's current role is Business Operations Analyst.

What is Oscar Lopez's email address?

Oscar Lopez's email address is os****@****ell.com

What is Oscar Lopez's direct phone number?

Oscar Lopez's direct phone number is +121534*****

What schools did Oscar Lopez attend?

Oscar Lopez attended The University Of Texas At Austin, Massachusetts Institute Of Technology, Purdue University.

What are some of Oscar Lopez's interests?

Oscar Lopez has interest in Children, Education, Environment, Science And Technology, Human Rights, Health.

What skills is Oscar Lopez known for?

Oscar Lopez has skills like Product Management, Business Strategy, Product Development, Program Management, Marketing Strategy, Pragmatic Marketing Certification, Six Sigma, Strategy, Merchandising, Messaging, Lean Manufacturing, Data Analysis.

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