Rene L. Email & Phone Number

Miami, Florida, Us

Atlanta, Georgia, Us

Teaneck, Nj, Us

TriZetto is Powering Integrated Healthcare Management®. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers. TriZetto provides core administration solutions, care and network management solutions, and a wide range of constituent Web solutions. Comprehensive solutions for Medicare Advantage and managed Medicaid plans also are available, along with hosting, business and professional services

Seattle, Wa, Us

Directed the global infrastructure engineering and operations team for the largest online travel company. Responsibilities included the following: solution design and integration; virtualization and enterprise cloud, data center; systems - Windows, Linux, storage and backup. Designed and build out of an Enterprise Data Center.

Munich, De

÷ Directed and controlled of all aspects of account operations and delivery.÷ Supervised and developed a diverse team of 300+ employees consisting of Directors, Managers and technical staff.÷ Assumed P&L and budget management responsibility for the largest managed services account in the United States.÷ Provided sales team with executive support in pre-sales and post-sales activities, covering pricing, contract negotiations and contract/scope of work preparation.÷ Ensured the timely delivery of services to external clients including end user support, depot support, server support, service desk, asset management and project support.÷ Oversaw reporting (contractual, SLA and operational), continuous improvement, incident management, project management, and change management of the Project Management Office.÷ Developed and maintained solid customer relationships through establishing an environment of trust, integrity and open communications.÷ Managed daily operations and administration of 9400+ servers in 3 data centers, and a team of 110 experts that provide creative centralized and onsite solutions to client data centers.÷ Oversaw all storage and storage area network infrastructure (over 2.4 Petabytes), backup and backup related infrastructure.÷ Led all implementation and support projects involving hardware, operating system, and enterprise application; endorsed Siemens services within the account.÷ Ensured compliance with Service Level Agreements and quality control processes and procedures through careful management of Siemens delivery units within the Americas.÷ Directed, evaluated and controlled relevant cost center(s) to ensure Service Delivery Costs are within budget.÷ Supported sales team during pre/post sales activities, including pricing, contract negotiations and contract/SOW preparation.

÷ Assumed control of all Telecommunications, Networks, Systems and End User computer needs; ensured system security, stability, reliability, budgeting and forecasting.÷ Adopted and integrated a unified messaging solution utilizing VoIP that was deployed to all remote offices and Cisco routers/VPN configured to maintain Qos.÷ Directed the rollout, management and maintenance of Siebel CRM System.÷ Supervised a staff of 9 technical and professional service engineers that deliver best-in-class support, technical documentation and patent filing.÷ Assisted in the development and engineering of the Vicom Data Migration platform with IBM. US Patent 7,337,197