Sal Lopez Email & Phone Number

San Jose, Ca, Us

Senior Reliability Engineer automating, optimizing, and managing infrastructure and deployments in AWS, leveraging Infrastructure as Code and continuous integration processes.Notable accomplishments:* Design and implement highly available EKS cluster to orchestrate the deployment, scaling, and management of applications. Technologies: AWS, Kubernetes, Terraform, Helm, Istio, Docker* Apply a cost optimization strategy to reduce infrastructure costs by over 90% with the use of auto scaling nodes and spot instances. Technologies: AWS Spot Instances, Cluster Autoscaler, Terraform* Automate the deployment of all cloud resources with CI/CD pipelines. Technologies: Gilab, Shell programming* Improve observability in EKS clusters to monitor and manage cloud resources. Technologies: Prometheus, Grafana, Serverless(Lambda), Go* Upgrade EC2 computes to CIS compliant images: Terraform, EC2 Image Builder

San Ramon, Ca, Us

Cloud Operations Engineer in collaboration with product and infrastructure teams to deliver a highly available SaaS cloud contact service.Notable accomplishments:* Migrate on-premise VoIP solutions to public cloud. Technologies: Google Cloud Platform, Docker, Kubernetes, Terraform, UDP, SIP* Responsible for availability, performance and efficiency of our services. Technologies: Stackdriver, Kibana, ElasticSearch* Engage teams in service capacity planning, software performance analysis, and system tuning* Create appropriate service level objectives and identify service level indicators with stakeholders* Apply application performance monitoring to cloud resources to measure availability. Technologies: GCP Cloud Trace, GCP Cloud Profiler

San Jose, Ca, Us

Responsible for all areas of server management, including monitoring, event notification and auto-remediation.Notable accomplishments:* Development of a high-performance monitoring application that executes 800,000 unique tests per minute* Subject matter expert in network monitoring, managing over 8,000 network and storage devices. The system handles events in millions per day. Management of its configuration was automated, a time-savings of 30x.* Designed an auto-failover system to guarantee 100% uptime. This system eliminates a manual failover to a standby server, which can incur downtime.* Successfully deployed a real-time TCP server that takes pool member state changes on load balancers and syncs to a central configuration repository.* Automatically measure environment Key Performance Indicators for upper management reporting.* Coordinated the effort to design, install and maintain a monitor-of-monitoring platform. Alerting and notification was integrated with our custom alert console.

San Jose, Ca, Us

Created monitoring software that enabled our customers to minimize downtime and measure availability.Notable Accomplishments:* Designed and implemented a real-time site health application that ran hundreds of thousands of health checks per minute across all production environments. * Collaborated with team members in building a messaging service for all external and disparate monitoring systems. The alerts were processed, normalized, and forwarded to a central message bus to be read by external clients.* Built a self-healing feature into the Network Operation Center’s monitoring system where the corrective action for a problem is automatically executed. This feature alone saved the NOC staff hundreds of hours per month.* Implemented a highly available time series database for storing all site-critical and operating system metrics.

San Jose, Ca, Us

Responsible for the automation of failure-prone, time-consuming, or other wise expensive manual procedures.Notable Accomplishments:* Developed a unified interface to F5 and Netscaler load balancers’ API with the ability to read and update a load balancer’s configuration.* Designed and implemented programs that automatically deploy code to the production environment.* Created a system to automatically provision production servers using a user-friendly interface.