Shane Lopez

Shane Lopez Email and Phone Number

Demonstration Engineer @ HP | Solutions Engineering, UC @ HP
1344 Crossman Ave. Sunnyvale, CA 94089-1113
Shane Lopez's Location
Round Rock, Texas, United States, United States
About Shane Lopez

As a demo systems engineer at Poly and HP, I support the custom solution network and the executive experience centers on a day to day basis, using industry standard best practices for unified communication (UC) and IT platforms. I have over sixteen years of experience in this and previous roles, and I have developed expertise in video VoIP technical engineering and implementing virtualized appliances and servers on VMware.I provide local and remote pre-sales technical assistance and tier 2 support, liaising between Polycom's global demo teams and Polycom engineering teams. I also transfer NDA/Beta knowledge, both technical and marketing, to sales teams as appropriate. Additionally, I support customer facing demos in Poly's executive experience centers, which include technical conversations and presentations as the account teams deem appropriate. I have strong skills in solutions engineering, office 365 administration, and vendor relations, and I am highly self-motivated and focused on orderliness and attention to detail.

Shane Lopez's Current Company Details
HP
Demonstration Engineer @ HP | Solutions Engineering, UC
1344 Crossman Ave. Sunnyvale, CA 94089-1113
Website:
hewlett.org
Shane Lopez Work Experience Details
  • Hp
    Demonstration Engineer
    Hp Nov 2022 - Present
    Palo Alto, Ca, Us
    Support the Custom Solution Network and the Executive Experience Centers on a day to day basis using industry standard best practices for Unified Communication (UC) and IT platforms. Provide local and remote pre-sales technical assistance and tier 2 support. Liaise between Polycom’s global demo teams and Polycom engineering teams. Transfer NDA/Beta knowledge, both technical and marketing, to sales teams as appropriate. Support customer facing demos in Polycom’s Executive Experience Centers (EEC) which will include technical conversations and presentations as the account teams deem appropriate.
  • Poly
    Demo Systems Engineer
    Poly Nov 2017 - Present
    Santa Cruz, California, Us
    Support the Custom Solution Network and the Executive Experience Centers on a day to day basis using industry standard best practices for Unified Communication (UC) and IT platforms. Provide local and remote pre-sales technical assistance and tier 2 support. Liaise between Polycom’s global demo teams and Polycom engineering teams. Transfer NDA/Beta knowledge, both technical and marketing, to sales teams as appropriate. Support customer facing demos in Polycom’s Executive Experience Centers (EEC) which will include technical conversations and presentations as the account teams deem appropriate.
  • Mitel
    Technical Marketing Engineer
    Mitel Sep 2017 - Nov 2017
    Kanata, Ontario, Ca
    ShoreTel acquired by Mitel on September 25th, 2017
  • Shoretel
    Technical Marketing Engineer
    Shoretel Nov 2015 - Sep 2017
    Kanata, On, Us
    Product design & development for sales Demo-Kit VoIP system. Develop methods and maintain detailed written procedures. Create design guides, troubleshooting guides, evaluation guides, application notes, technical white papers, presentations, videos and demonstrations for our security solutions and products. Support product launch activities and assist with Tradeshows, Conferences and Technical Sales Training or Channel Partner Training activities. Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of PMs, SEs, Engineers as required. Configure and test digital phone VoIP systems. Virtualization of VoIP systems engineer. Microsoft AX Dynamics, Arena BOM, VMware ESXi and VMWare Workstation Installation, configuration and management. MS Server 2008-2012. MS Exchange and Active Directory installation to Server 2012 virtual instances. Voip/UC trade show system(s) development and administration.
  • Shoretel
    Engineering Technician Iv
    Shoretel Aug 2007 - Nov 2015
    Kanata, On, Us
    Product design & development for sales Demo-Kit VoIP system. Develop methods and maintain detailed written procedures. Configure and test digital phone VoIP systems. Microsoft AX Dynamics, Arena BOM, VMware ESXi and VMWare Workstation Installation, configuration and management. MS Server 2008-2012 installation and administration. Purchasing and contract negotiations with large scale suppliers to maintain consistent flow of supply chain. JIT and dynamic materials control.
  • Shoretel
    Rma Specialist
    Shoretel Oct 2006 - Aug 2007
    Kanata, On, Us
    (Contracted thru Manpower, Sunnyvale)Bench test and structured computerized testing regiment for VoIP Telephones and Network Switches. Configure and upload license software to servers for Enterprise network VoIP systems. Ghost Image SMB Servers and demo kits. Project management contact for OPS for current Demo system, and future upgrades/releases.
  • Vision Gates
    It Manager
    Vision Gates Jul 2006 - Oct 2006
    Handled software development with outside programmer to review and update current java code. Developed installation procedures for ease of use. Developed website at www.visiongates.com. Additionally created internal Intranet for company with links to shared resources, automated backups.
  • Photo Usa
    It Support/Customer Service
    Photo Usa Apr 2005 - May 2006
    Maintained in house computer systems, upgrades, troubleshooting, etc. Supported Photoshop, Corel Draw, etc for graphics. Supported Peachtree accounting software package for inventory control and order tracking. Supported Customer Service, shipping & receiving, packaging, bills of lading, by maintaining UPS and FedEx systems.
  • Quote.Com
    Systems Administrator
    Quote.Com 1997 - 1997
    Administering and maintaining the company's internal computer systems. Windows 95/98, NT 4.0, MS Office. Desktop support, troubleshooting and repair/upgrade, network administration. Telephone/voice mail system support and cabling punch-down.

Shane Lopez Skills

Voip Networking Troubleshooting Unified Communications Wireless Telecommunications Ip Telephony Sip Managed Services Windows Server Project Planning Product Design Vendor Relationships Lan Wan Control Theory Tdm Mpls Wan Sip Trunking Ip Pbx Sales Engineering Ethernet Video Conferencing Cross Functional Team Leadership Servers Shoretel Wifi Enterprise Software Product Management Purchasing Processes Unified Messaging Office 2010 Arena Bom Control Vmware Workstation Vmware Esx Plm Tools Microsoft Excel Microsoft Word Microsoft Dynamics Ax Salesforce.com Microsoft Exchange Session Initiation Protocol Multiprotocol Label Switching Wireless Technologies Voice Over Ip Internet Protocol

Shane Lopez Education Details

  • Foothill College
    Foothill College
  • Mission College
    Mission College
  • Ohlone College
    Ohlone College
    Computer Systems Networking And Telecommunications

Frequently Asked Questions about Shane Lopez

What company does Shane Lopez work for?

Shane Lopez works for Hp

What is Shane Lopez's role at the current company?

Shane Lopez's current role is Demonstration Engineer @ HP | Solutions Engineering, UC.

What is Shane Lopez's email address?

Shane Lopez's email address is cy****@****hoo.com

What is Shane Lopez's direct phone number?

Shane Lopez's direct phone number is (844) 746*****

What schools did Shane Lopez attend?

Shane Lopez attended Foothill College, Mission College, Ohlone College.

What are some of Shane Lopez's interests?

Shane Lopez has interest in Animal Welfare, Science And Technology, Arts And Culture, Disaster And Humanitarian Relief.

What skills is Shane Lopez known for?

Shane Lopez has skills like Voip, Networking, Troubleshooting, Unified Communications, Wireless, Telecommunications, Ip, Telephony, Sip, Managed Services, Windows Server, Project Planning.

Who are Shane Lopez's colleagues?

Shane Lopez's colleagues are Varun K., David Diaz, Jami Lieberman, Delia Ye, Cfa, Brian Wachelka, Taj Alavi, Tara Schuler.

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