Lora Blackwell Email & Phone Number

United States

• Monitor eligibility, limitations, and restrictions for leave plan participations and ensures compliance with both company plan provisions and government requirements. Including Disability, Paid Parental and FMLA leaves (continuous and intermittent).• Monitor return to work status and handle the interactive process for ADA Accommodations • Provides guidance and counsel to employees, HRIS representatives, HR Business Partners and managers on the requirements and provisions of leave programs and assist with the resolution of potential problems. Including implementing a new maternity leave program. • Assist with participating in a variety of presentations to inform and educate management and employees about changes to benefit/leave plans, administrative practices and legislated requirements and programs. • Assisted with RFP proposals and renewal information and assist with interpreting insurance carrier contracts. Including implementation of a new disability and life vendor. • Assist in the development of business processes around leave of absence and time off. • Assure processes and procedures are in place to capture and maintain consistent and accurate benefit/leave related data. Assist with employee data auditing and reporting. • Help with monitoring plan limits, eligibility and other restrictions on plan participation to ensure compliance with both plan provisions and government requirements. • Understand current benefit/leave trends and regulatory/legislated requirements and recommend programs/changes to the leader of Total Rewards. • Create System Operating Procedure (SOP) for record and training purposes • Assist with Benefit/Leave communication including Benefits Guide, Maternity/Non-Maternity checklists and Paid Parental Leave overview. • Improve the leave processes, documentations and customer experience as a whole• Event planning for the HR Conference; hosting 70+ people• Lead on Leave Vendor bi-weekly calls

Dallas/Fort Worth Area

• Responsible for Paid Time Off Audits weekly, including Grandfathered plans, Family Medical Leaves and PRN/Part Time PTO Payouts. • Complete Workday Task Actions for Paid Time Off/Sign on Bonus claw backs for status changes and terminations. Maintaining this process and reaching out to the local HR/employee when necessary. • Responsible for all Life Event changes throughout the year, making sure we have the appropriate documents to approve requests per the IRS guidelines daily.• Responsible for all Job Changes throughout the year. I approve or create the benefit enrollments effected by the status change. • Assist with Open Enrollment communications including Summary and Pricing Guide, Newsletters and Benefits Guidebook. I also assist with all questions about Open Enrollment. • Handled the Short Term Disability report after Open Enrollment to compare the enrollments in the prior year to the new enrollments. • Complete tickets in ServiceNow. Collaborate on resolutions for the issues that present themselves daily. • Updated the Benefit Annual Rate weekly for New Hires and Full Time Status Changes. • Assisted with the Monthly Benefit Bill payments and sending the backup data to the vendors. • Manage the Evidence of Insurability report weekly/biweekly to update the employees coverage according to the approval or denial from our disability vendor. • Complete the iCIMS HRSS Actions from adding allowances, bonuses, orientation pay, SRNA to CRNA conversions and more. • Created a handful of the System Operating Procedure (SOP) documents for Benefits and HR Operations Team for training purposes.

Irving, Tx

- Manage the filming for the kickers, punters and long snappers for the special teams coaching staff to analyze and help improve their players' skills and performance - Assist in home game operations including pulling still prints for the coaching staff - Collaborate and communicate with coaches and staff on game days- Managed video content for the special teams at 2014-2016 training camps in Oxnard, CA

Dallas, Texas, United States

•Gather Life Event documents to approve requests per the IRS guidelines daily.• Assist with Open Enrollment communications including Summary and Pricing Guide, Newsletters and Benefits Guidebook.• Updated the Benefit Annual Rate weekly

Addison, Tx

- Collaborated with Sales and Estimation on projects regarding apartment complexes, senior and student living primarily in the Dallas-Fort Worth, Houston and San Antonio areas- Served as the customer contact point coordinating their requests to contractors and stone operations - Collected required items for cabinet and stone packages for projects from the general contractors - Communicated with customers on delivery dates, deadlines, outstanding items and status of contracts

Coppell, Tx

- Served as a liaison receiving, digitizing customer orders and forwarding orders - Researched and reported on sales relationships related to nationwide student housing - Analyzed orders via Salesforce, CDC, and other systems that required customer service management- Administered confirmation calls on orders up to a month in advance- Generated spreadsheets for sales meetings to review leads, potential and reoccurring customers

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, Graduate

Activities and Societies: Softball 3L, Jack Camp Counselor

High School Diploma

Activities and Societies: Softballplayed all four years