Dedicated Ecommerce Manager and Sales Operations professional bringing progressive outdoor retail industry and CPG background marked by successful sales achievements. Improve profitability by tracking trends, operational metrics, accurately forecasting and managing orders efficiently. Strong proficiency in boosting and exceeding sales productivity by creating and analyzing key insights, distributing collateral and implementation of processes. Skilled in strategizing and translating data into action. Experienced in Ecommerce, Operations, Sales, B2B Key Retail and eTail Account Management, Order processing, Data Analytics, Customer Satisfaction, Product Optimization and Digital Marketing. Strong well-rounded professional with a Bachelor of Arts focused in English and Psychology from the University of Colorado at Boulder.Exceptional Work Ethic ▪ Cross-functional Teams Collaboration ▪ Sales Metrics and Reporting ▪ Multi-Tasking ▪ Written and Oral Communication ▪ Customer Compliance▪ CRM and CMS Database Management▪ Problem-Solving ▪ Customer Onboarding ▪ ERP Inventory Analysis
Listed skills include Training, Customer Satisfaction, Communication Skills, Flexibility, and 15 others.