Lora Haun Email & Phone Number

Denmark

Leading all strategic initiatives for both Relations, our SRM tool, and Deals, our Procurement Negotiations Management platform.Key Projects:- Modularising Relations into well-defined SaaS packages (basic & premium). - Developing premium features in collaboration with key clients.- Developed user research strategy to validate Deals' value proposition with early adopters.- Defining overall company strategy for the integration of AI functionality to enhance product capabilities and user experience. - Mentoring a Scrum Master & Product Owner on proper Agile methodologies and product processes.

Coordinated feature co-development with key clients and directed the product roadmap for MailMaestro's SaaS AI email assistant.

Aarhus, Middle Jutland, Denmark

Directed the product strategy and executed the roadmap for Atlon, an ML-powered app. Our proprietary ML models were trained on Apple Watch sensor data (gyroscope and accelerometer) and achieved >96% accuracy in exercise detection and >92% accuracy in rep counting. We were part of the Innofounder 2022 cohort and a Y Combinator Finalist for the Autumn Batch 2022.Key Responsibilities:- Owned business model and feature development, collaborating closely with the CEO on feature prioritisation and product roadmap.- Served as SCRUM master, overseeing team operations and ensuring adherence to Agile methodologies.- Led efforts in gathering comprehensive user insights through UX research, GA4 analytics, and other data-driven approaches.- Developed and implemented the company’s growth strategy to drive market expansion and product adoption.

Aarhus C, Middle Jutland, Denmark

Our key goal at Form First was to create a trackerless fully automated coaching solution that works on any mobile phone, offering meaningful feedback that the athlete can use to improve their form, dramatically reduce the risk of injury and most importantly improve performance. Responsibilities including, but no limited to:- Facilitate the creation and execution of overall product strategy and vision for Form First.- Identify product opportunities by evaluating the business and market landscape, understanding customer needs and value drivers. - Owner of Form First’s overall product tech stack, including tools for roadmapping, prioritization, documentation, collaboration, testing, analytics, experimentation and user feedback.- Direct product and solution development, including research, requirements definition, metrics analysis, implementation, testing and launch efforts. - Working with external and internal stakeholders to deliver more value through rapid experimentation cycles. Design, sequence, implement and keep track of product experiments and launch schedules. - Work cross functionally to handle bottlenecks, anticipate and make trade-offs, balance the business needs versus the technical constraints, and maximize business benefit while building a great customer experience.

Aarhus, Middle Jutland, Denmark

Product Owner, Lix TechnologyAs the Product Owner for Lix’s Publisher Platform, I was responsible for setting the vision in collaboration with the CPO and leading the day-to-day execution of product development. Our goal was to create a platform enabling publishers to explore and understand how their books are used by learners.Team-Facing Responsibilities:- Managed and prioritized the product backlog, creating features, user story mapping, validating requirements, and defining feature acceptance criteria.- Supported a Scrum team of four technical developers and one design developer during refinement and implementation.- Provided ongoing product leadership, including planning sprint goals, creating user stories, and facilitating Daily Scrum, Demos, and Retrospectives.External-Facing Responsibilities:- Recognized user needs and understood the market space to define opportunities.- Contributed subject matter expertise within publishing to Lix’s overall strategy and roadmap, supporting the CPO in cross-area backlog management.

Cambridge, England, United Kingdom

Research Scientist for projects within:*Operational Excellence*Business Development*Employee Engagement *Work and Organisational Psychology

Bulgaria

- Conducting assessments and analyses of the current state of operations, identifying gaps, issues and opportunities for improvement- Developing and implementing operational excellence strategies, plans and initiatives, aligned with the organization’s vision, mission and goals- Recommending and facilitating process improvements, standardization, simplification and optimization across the value chain- Providing coaching, training and guidance to operational teams and leaders on best practices, methodologies and tools for operational excellence- Monitoring and evaluating the impact and outcomes of operational excellence initiatives, using key performance indicators, metrics and benchmarks- Promoting a culture of continuous improvement, innovation and excellence within the organizationPlease, visit TraiNar's website from a full list of clients, projects and research.

Novotel Sofia

*Transformer for a pilot internal auditing system for product and service assessment *Renewed hotel service offers with a particular focus on Food and Beverage*Functions as the strategic business leader of rooms and food and beverage/culinary operations and acts as General Manager in his absence.*Areas of responsibility include Front office, Housekeeping, Food and Beverage/Culinary. *Oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy. *Ensures the rooms and food and beverage/culinary operations meet the target customer needs, ensures team members satisfaction, focuses on growing revenues and maximizes the financial performance of the department.*Achieving and exceeding goals including performance goals, budget goals, team goals, etc.*Developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.*Identifying the developmental needs of others and coaching, mentoring to improve their knowledge or skills.*Ensures the core elements of the service strategy are in place to produce the desired results.*Works with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance.*Develops an operational strategy for Rooms, Food & Beverage and Culinary that is aligned with the Company business strategy.

Dubai

- Development and supervision of the customer engagement and business development strategy- Design and development of all TPI’s Public and In-House Training Plans targeting public and government organizations - Recruitment, development and supervision of over 50 staff - Developed a strong customer base including Dubai Security Industry Regulatory Agency, The General Directorate of Residency and Foreigners Affairs in Dubai, Ministry of Presidential Affairs (MOPA), Dubai Road and Transport Authority, Dubai Airports amongst othersAchievements: - Securing a EAD 470,000 contract with Dubai Airport for training services- Coordinating and facilitating the proposal process for a USD 1.7 million project to provide strategy and operational efficiency services to the The General Directorate of Residency and Foreigners Affairs in Dubai

Damac Maison Dubai Mall Street

• Part of the company pre-opening team. Setting up operational SOPs and systems. Managing all operational aspects of Maison Café (all day dinning restaurant) and Maison Lounge (evening pool side lounge), including performance management and engagement of colleagues, optimizing profits and increasing sales• Creating a culture around the business core values and service behaviours, engagement of colleagues and driving an inspirational service environment• Development of F&B training system, inclusive of training materials, tools and all supportive documentation, all created in compliance with the company’s culture and strategy• Setting up a Talent development plan for the department, personal career plans for employees, as well as, incentive schemes for all staff members within the hotel operation • Develop and up-date job descriptions for the department• Liaising with the HR and Finance Department to develop Annual Training Budget• Preparation and evaluation of Monthly Training Reports, based on individual, departmental performance and guest feedback obtained.

Karma Kafe, Souk Al Bahar

• Managing all operational aspects of Karma Kafe’s service • Responsible for in-house recruitment for all levels front of house staff• Front of house staff quarterly assessment, evaluation, job descriptions updates and development, as well as all in-house end of service interviews and documentation• Develop and update all training materials for the outlet, as well as, creating of new system with updated procedures, SOP’s and operational standards for the outlet and opening of new outlets for the group • Conducting operational audits to identify training needs and offering training and development solutions• Development of Annual Training Plan and Budget, as well as, incentive schemes for employees in compliance with personal career plans and group strategy for expansion • Train and Develop Trainers network within the group, that effectively conduct, create new materials and update the overall training system for the group • Prepare Monthly Training Reports, set up and maintain efficient admin and filling system for maintenance of all training related documentation

Gaucho Restaurant Dubai

International Business Management, First Class

Activities and Societies: Debate Team, Contributor for the Student Newspaper, Middlesex Business Case Competition Semi Finalist

Ba (Hons), Hospitality Management

Activities and Societies: University Basketball Coach, Student Representative,- Graduated with Honors - Student Union Representative.