Lora Lee Laird Email and Phone Number
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Lora Lee Laird personal email
Accomplished and results driven leader with a proven track record of growing the business thru building distribution, new market launches, smart risk taking and developing amazing teams in a Fortune 100 company. Adept in leading large teams, as well as orchestrating various diverse projects simultaneously. Focused on delivering exceptional business results with the priority of delivering an extraordinary customer experience. Influential leader with a passion for developing teams and individuals to exceed organizational targets and achieve personal goals. Sales Leadership | Operations | Communication | New Market & Business Development | Program Management | Retail | Business | Team Leadership | Talent Development | Relationship DevelopmentI am fortunate and grateful for the opportunity to learn from amazing coaches and mentors over my career who were instrumental in my personal and professional development. I aspire to pay it forward and do the same for others along my journey.Self Driven | Inspired | Collaborative | Grateful
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Assistant Vice President Marketing And Sales OperationsAt&TTexas, United States -
Assistant Vice President Marketing And Sales OperationsAt&T Feb 2015 - PresentDallas/Fort Worth AreaLeadership of Central Region Operations for sales, customer and employee experience, distribution strategy, staffing, training, operations, business continuity, strategic products, communication, customer life cycle, analytics, and field marketing. Regional oversight for 3,700+ distribution points, 9K+ employees supported in 6 large markets focused on wireless and entertainment growth. Managed national retail, authorized retail, and AT&T retail relationships at a region level. -
Assistant Vice President - Regional Sales OperationsAt&T Jun 2013 - Jan 2015Dallas/Fort Worth AreaOversaw various functions including customer experience, distribution, direct/indirect channels, staffing, retail operations, retail technology, business in retail, employee engagement, compensation, training, communication, and reporting leadership. Served as advocate and trusted advisor, influencing national and regional programs, processes, and policies to advance the business.
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Regional Director Of OperationsAt&T Jul 2011 - Jun 2013Dallas/Fort Worth AreaDelivered operational support, execution, and performance of AT&T retail, authorized retail and national retail for the Region. Staffed, trained, and recruited teams, managed scheduling, and maintained a key focus on retention and collaboration. Supported retail technology and key initiative launches (product launches, technology, and devices).- Enabled best in class retail experience for our employees and customers via bringing “Our Promise” to life.- AT&T Central Region retail consistently ranked #1 region nationally across key success metrics.- Led successful pilot and key initiative launches (iPhone Launches, Mobile Point of Sale, Welcome Center). - Established a high performing team focused on servant leadership with an “I Can Help You” attitude.- Owned program development with a focus on retail efficiencies, staffing and wait time, recognition programs, communications, and compensation.- Launched authorized retail (indirect) distribution strategy for the region and supported national implementation.
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Director Of Sales- At&T MobilityAt&T Feb 2003 - Jul 2011OklahomaChampioned AT&T retail, authorized retail, and national retail leadership for 300+ locations with 650+ employees. Led AT&T mobility operations for the state of Oklahoma and coordination with AT&T business units. Managed, developed, and executed innovative distribution strategy.Exceeded key priorities including rate of penetration, revenue enhancement, return on operations, and reputation. Industry leading subscriber market share, penetration rates and churn. - Reignited and improved performance, distribution, and talent within underperforming market (Tulsa).- Led new market launches and acquisitions: NW Oklahoma, Duncan OK, AT&T Wireless and Dobson. - Successfully realigned key distribution and balanced portfolio focused on growth to continue to grow market share plus customer experience.
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Director - Sales And OperationsAt&T Sep 2000 - Feb 2003Austin, Texas AreaDirected sales and sales operations for newly acquired Austin Market Area and partnerships – all consumer channels. Headed the development, execution, and project management for all related acquisition activities. - Spearheaded network conversion of former GTE licensed area. - Maximized revenue and customer penetration opportunities and targets via distribution strategy. - Exceeded new network (TDMA) handset penetration goals of 85%+ of migrated customers. - Minimized customer attrition during network conversion. - Exceeded 2002 net operating income objectives by 286% YTD and reduced customer churn post integration. (Billing/Network) - Migrated acquired customer base to new billing system, network, voicemail and prepaid platforms.
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Director - Sales And Market OperationsAt&T Dec 1998 - Aug 2000Houston, Texas Area, Austin, Texas AreaOversaw marketing, sales, distribution, and operations for the Houston/Austin reseller operations. Managed contractual and business relationship with GTEW on a local level (reseller).-Maximized results across net customer growth, net operating income, customer satisfaction, and revenues.- Headed a turnaround for reseller operations, moving from negative annual operating loss to a multi-million-dollar profit by 2000.
Lora Lee Laird Skills
Lora Lee Laird Education Details
Frequently Asked Questions about Lora Lee Laird
What company does Lora Lee Laird work for?
Lora Lee Laird works for At&t
What is Lora Lee Laird's role at the current company?
Lora Lee Laird's current role is Assistant Vice President Marketing and Sales Operations.
What is Lora Lee Laird's email address?
Lora Lee Laird's email address is sh****@****lgo.com
What schools did Lora Lee Laird attend?
Lora Lee Laird attended West Texas A&m University College Of Business.
What skills is Lora Lee Laird known for?
Lora Lee Laird has skills like Leadership, Customer Experience, Mobility, Public Speaking, Product Knowledge, Business Relationship Management, Servant Leadership, Retail, Sales, Sales Operations, Telecommunications, Business Development.
Who are Lora Lee Laird's colleagues?
Lora Lee Laird's colleagues are محمد مهدی پیچکی, Shaun Ochs, Đorđe Uzun-Mirković, Danny Stark, Cherylyn Hardin, Lisa Davis, Renato Galvez.
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