April 2004 to 2012:Employed as Office Manager and Certified Dental Assistant with Steven V. White D.D.S., Tulsa, Oklahoma. As office manager, I was in charge of collections, scheduling, filing insurance, insurance aging, monthly analysis using Dentrix reports, preparing for monthly and annual team meetings, marketing, web-site contact management, taking care of patient concerns, implementing and maintaining 401K, supplemental insurance, flexible spending account and employee health insurance, handled employee performance issues, handling of individual team issues as they arise, interviewing, hiring and dismissing employees as needed, scheduling of and making travel arrangements for continuing education, project manager for Dr. White’s new office to include taking bids, contact and message relay to contractors, loan processing, and maintaining a time line as directed by Dr. White, I was also in charge of accounts receivable, maintaining office checking account, as well as enforcing directives and goals set forth by Dr. White

Employed as part time substitute instructor and clinical instruction for the Dental Assisting Programs at the Health Careers Center, Lemley Campus of Tulsa Technology Center