Lora Testa Email and Phone Number
Graduated in Tourism from Unijorge in Salvador, living abroad since 2005. Developed the most extensive experience in sales, customer service, tourism and hospitality sectors working in countries like Italy, Dominican Republic, Greece, Egypt and Australia. Fluent in four foreign languages (Portuguese, Italian, Spanish and English).Graduada em Turismo pela UniJorge em Salvador, desde 2005 vive no exterior. Desenvolveu as mais vastas experiências nos setores de vendas, serviço ao cliente, turismo e hospitalidade trabalhando em países como Itália, República Dominicana, Grécia, Egito e Australia. Domina quatro línguas extrangeiras (Português, Italiano, Espanhol e Inglês).
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Back Office EmployeeIcommerce S.R.L. Jul 2017 - PresentNaples Area, ItalyCustomer Service, Invoices, Logistic, Problem Solving, Pre-Sales, Management Supplier. -
Assistente TuristicoAlpitour May 2016 - Apr 2017Fuerteventura
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Relações Públicas SeniorIberostar Jul 2015 - Apr 2016Praia Do Forte - Bahia - BrasilOperating from Front Desk, Groups and Rooms Controlling, assisting guests with check-in and check-out, preparing and distributing welcome amenities, efficiency in assisting guests throughout their stay with any requirements, handling guest feedback, attending to customer’s needs including the management of complaints and providing solutions quickly, provide direction and give suggestions, handling guests' mails and messages, and answering phone calls. Attending daily briefings and relevant departmental and interdepartmental meetings. ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.
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Commercial Sales RepresentativeLink Australia Aug 2014 - Feb 2015BrisbaneService of a student advisor include: Provide face to face, online and phone guidance to existing students on enrolments status, study matters and general enquires; Ensure student satisfaction and academic progression; Process aplications from diverses disciplines and countries in a efficient manner within a short time frame; Promote a wide variety of courses to a variety of target markets; Advising applicants on suitable academic pathway programs to gain requisite academic and english language requirements; Preparing standard admissions correspondence and prepararion of non-standard correspondence; Advising staff on the interpretation and application of various admission rules and policies. -
Team Coordinator - Immage ConsultantExpression Sessions Jan 2014 - Aug 2014AustraliaOrganization of promotional activity and verification if the necessary equipment for sales are ready and in working order. Organize car and team pick ups. motivate the group to beat the sales target.
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Photographer AssistantExpression Sessions Jun 2013 - Oct 2013Queensland, AustraliaKids photography. Scenario Creation, change out fits, lights check, promotion in malls and organization of trips required.
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Area Sales ManagerM.O Sales Marketing Nov 2011 - Apr 2013
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Ground Operations ManagerCondor Travel May 2011 - Sep 2011GreecePerformance of the duties of hospitality and orientation of the guests on the spot; Solve the more immediate problems of the guests (emergency management and any other issues the client); In providing information (briefing) and an explanation on the organization of programs for work and entertainment, itinerary and places to visit in case of trips and excursions; Performance of duties of care for large groups (conventions, incentives, educational, etc.); Organizes transfers to and from the airport and the logistics management of air traffic, managing the sector and its flight-only ticket, perfect trails for hiking, promotes and sells, informs tourists through welcome meetings.
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Ground Operator / Holidays AssistanceAlba Tour Oct 2010 - Feb 2011Marsa Alan - EgyptPerformance of the duties of hospitality and orientation of the guests on the spot; Solve the more immediate problems of the guests (emergency management and any other issues the client); In providing information (briefing) and an explanation on the organization of programs for work and entertainment, itinerary and places to visit in case of trips and excursions; Performance of duties of care for large groups (conventions, incentives, educational, etc.); Organizes transfers to and from the airport and the logistics management of air traffic, managing the sector and its flight-only ticket, perfect trails for hiking, promotes and sells, informs tourists through welcome meetings.
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Ground Operator / Holidays AssistanceViloratour Srl Jun 2010 - Sep 2010Crete - GreecePerformance of the duties of hospitality and orientation of the guests on the spot; Solve the more immediate problems of the guests (emergency management and any other issues the client); In providing information (briefing) and an explanation on the organization of programs for work and entertainment, itinerary and places to visit in case of trips and excursions; Performance of duties of care for large groups (conventions, incentives, educational, etc.); Organizes transfers to and from the airport and the logistics management of air traffic, managing the sector and its flight-only ticket, perfect trails for hiking, promotes and sells, informs tourists through welcome meetings.
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Sales ConsultantNannini Sep 2006 - Sep 2008Responsável Boutique, Vendas, Ordens e Apresentação produto e Vetrine (layout).
Lora Testa Skills
Lora Testa Education Details
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Faculdades Jorge AmadoTourism And Travel Services Marketing Operations
Frequently Asked Questions about Lora Testa
What company does Lora Testa work for?
Lora Testa works for Icommerce S.r.l.
What is Lora Testa's role at the current company?
Lora Testa's current role is Back Office Employee at iCommerce S.R.L.
What schools did Lora Testa attend?
Lora Testa attended Faculdades Jorge Amado.
What skills is Lora Testa known for?
Lora Testa has skills like Management, Negotiation, Tourism, English, Event Management, Team Leadership, Sales, Sales Management, Social Networking, Microsoft Office, Marketing, Hospitality.
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