Lora Testa

Lora Testa Email and Phone Number

Back Office Employee at iCommerce S.R.L @ iCommerce S.r.l.
NAPOLI, Na
Lora Testa's Location
Campania, Italy, Italy
About Lora Testa

Graduated in Tourism from Unijorge in Salvador, living abroad since 2005. Developed the most extensive experience in sales, customer service, tourism and hospitality sectors working in countries like Italy, Dominican Republic, Greece, Egypt and Australia. Fluent in four foreign languages (Portuguese, Italian, Spanish and English).Graduada em Turismo pela UniJorge em Salvador, desde 2005 vive no exterior. Desenvolveu as mais vastas experiências nos setores de vendas, serviço ao cliente, turismo e hospitalidade trabalhando em países como Itália, República Dominicana, Grécia, Egito e Australia. Domina quatro línguas extrangeiras (Português, Italiano, Espanhol e Inglês).

Lora Testa's Current Company Details
iCommerce S.r.l.

Icommerce S.R.L.

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Back Office Employee at iCommerce S.R.L
NAPOLI, Na
Employees:
3
Lora Testa Work Experience Details
  • Icommerce S.R.L.
    Back Office Employee
    Icommerce S.R.L. Jul 2017 - Present
    Naples Area, Italy
    Customer Service, Invoices, Logistic, Problem Solving, Pre-Sales, Management Supplier.
  • Alpitour
    Assistente Turistico
    Alpitour May 2016 - Apr 2017
    Fuerteventura
  • Iberostar
    Relações Públicas Senior
    Iberostar Jul 2015 - Apr 2016
    Praia Do Forte - Bahia - Brasil
    Operating from Front Desk, Groups and Rooms Controlling, assisting guests with check-in and check-out, preparing and distributing welcome amenities, efficiency in assisting guests throughout their stay with any requirements, handling guest feedback, attending to customer’s needs including the management of complaints and providing solutions quickly, provide direction and give suggestions, handling guests' mails and messages, and answering phone calls. Attending daily briefings and relevant departmental and interdepartmental meetings. ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.
  • Link Australia
    Commercial Sales Representative
    Link Australia Aug 2014 - Feb 2015
    Brisbane
    Service of a student advisor include: Provide face to face, online and phone guidance to existing students on enrolments status, study matters and general enquires; Ensure student satisfaction and academic progression; Process aplications from diverses disciplines and countries in a efficient manner within a short time frame; Promote a wide variety of courses to a variety of target markets; Advising applicants on suitable academic pathway programs to gain requisite academic and english language requirements; Preparing standard admissions correspondence and prepararion of non-standard correspondence; Advising staff on the interpretation and application of various admission rules and policies.
  • Expression Sessions
    Team Coordinator - Immage Consultant
    Expression Sessions Jan 2014 - Aug 2014
    Australia
    Organization of promotional activity and verification if the necessary equipment for sales are ready and in working order. Organize car and team pick ups. motivate the group to beat the sales target.
  • Expression Sessions
    Photographer Assistant
    Expression Sessions Jun 2013 - Oct 2013
    Queensland, Australia
    Kids photography. Scenario Creation, change out fits, lights check, promotion in malls and organization of trips required.
  • M.O Sales Marketing
    Area Sales Manager
    M.O Sales Marketing Nov 2011 - Apr 2013
  • Condor Travel
    Ground Operations Manager
    Condor Travel May 2011 - Sep 2011
    Greece
    Performance of the duties of hospitality and orientation of the guests on the spot; Solve the more immediate problems of the guests (emergency management and any other issues the client); In providing information (briefing) and an explanation on the organization of programs for work and entertainment, itinerary and places to visit in case of trips and excursions; Performance of duties of care for large groups (conventions, incentives, educational, etc.); Organizes transfers to and from the airport and the logistics management of air traffic, managing the sector and its flight-only ticket, perfect trails for hiking, promotes and sells, informs tourists through welcome meetings.
  • Alba Tour
    Ground Operator / Holidays Assistance
    Alba Tour Oct 2010 - Feb 2011
    Marsa Alan - Egypt
    Performance of the duties of hospitality and orientation of the guests on the spot; Solve the more immediate problems of the guests (emergency management and any other issues the client); In providing information (briefing) and an explanation on the organization of programs for work and entertainment, itinerary and places to visit in case of trips and excursions; Performance of duties of care for large groups (conventions, incentives, educational, etc.); Organizes transfers to and from the airport and the logistics management of air traffic, managing the sector and its flight-only ticket, perfect trails for hiking, promotes and sells, informs tourists through welcome meetings.
  • Viloratour Srl
    Ground Operator / Holidays Assistance
    Viloratour Srl Jun 2010 - Sep 2010
    Crete - Greece
    Performance of the duties of hospitality and orientation of the guests on the spot; Solve the more immediate problems of the guests (emergency management and any other issues the client); In providing information (briefing) and an explanation on the organization of programs for work and entertainment, itinerary and places to visit in case of trips and excursions; Performance of duties of care for large groups (conventions, incentives, educational, etc.); Organizes transfers to and from the airport and the logistics management of air traffic, managing the sector and its flight-only ticket, perfect trails for hiking, promotes and sells, informs tourists through welcome meetings.
  • Nannini
    Sales Consultant
    Nannini Sep 2006 - Sep 2008
    Responsável Boutique, Vendas, Ordens e Apresentação produto e Vetrine (layout).

Lora Testa Skills

Management Negotiation Tourism English Event Management Team Leadership Sales Sales Management Social Networking Microsoft Office Marketing Hospitality Corporate Events Program Management Spanish Photography Hospitality Industry Front Desk Customer Service E Commerce

Lora Testa Education Details

  • Faculdades Jorge Amado
    Faculdades Jorge Amado
    Tourism And Travel Services Marketing Operations

Frequently Asked Questions about Lora Testa

What company does Lora Testa work for?

Lora Testa works for Icommerce S.r.l.

What is Lora Testa's role at the current company?

Lora Testa's current role is Back Office Employee at iCommerce S.R.L.

What schools did Lora Testa attend?

Lora Testa attended Faculdades Jorge Amado.

What skills is Lora Testa known for?

Lora Testa has skills like Management, Negotiation, Tourism, English, Event Management, Team Leadership, Sales, Sales Management, Social Networking, Microsoft Office, Marketing, Hospitality.

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