Loraine Young, Phd

Loraine Young, Phd Email and Phone Number

VP, Citibank Digital Product Manager @ Citi
new york, new york, united states
Loraine Young, Phd's Location
San Antonio, Texas Metropolitan Area, United States
Loraine Young, Phd's Contact Details

Loraine Young, Phd personal email

n/a

Loraine Young, Phd phone numbers

About Loraine Young, Phd

Successful global program manager with outstanding experience gained through a series of progressively responsible assignments in the financial services industry. Uniquely skilled in envisioning enterprise wide continuous improvement impacts and partnering with diverse functional leaders to create industry changing advancements. Advocates the benefits of client-centric focus and embraces innovation as an opportunity to build closer relationships. Makes strong decisions based on a rich reservoir of lessons learned and confident use of business improvement and analysis tools. Excels in dynamic fast paced environments where collaborative cross functional alignment is encouraged. PhD in Leadership Studies, MBA and BA in Communications. Bilingual: English and Spanish (Conversational).Specialties: Global Program Management; Global Communication Strategies; DMAIC/Six Sigma Process Improvement; Offshore Operations; Crisis Management; Sarbanes Oxley Compliance

Loraine Young, Phd's Current Company Details
Citi

Citi

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VP, Citibank Digital Product Manager
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Loraine Young, Phd Work Experience Details
  • Citi
    Digital Product Manager
    Citi Apr 2016 - Present
    Citibank's global experience organization supports global design, big data analytics, marketing and digital efforts. Responsibilities for the Global Client & Design team include defining a global client experience and strategy, owning client experience governance, investment prioritization, establishing global strategies, and managing global reporting to drive action and design programs, processes, services, and platforms for a client-centric, digital, global environment.
  • Citibank
    Network Management / Communications
    Citibank Jul 2006 - Present
    Represent the voice of the Senior Executive team and ensure alignment to their desired communication strategies. Driving dramatic expense reductions while envisioning a global communication strategy by leading a Global Letters / Communication team.•Acknowledged as the central contact for all new internal and external communications and as the mentor for cross-functional teams in how to best align desired client interactions with the corporate communication vision.oWelcomed by functional area executives to advocate and negotiate solutions to complex communication challenges.oTrusted and respected by senior leaders as the chief sponsor of client-centric, human-to-human communication approaches.•Play a vital role in protecting corporate image by leading response teams (Senior Executives, Compliance and Legal Officers, Functional Leaders and key employees) as they develop sensitive or critical communication plans
  • Care Highway International
    Executive Board Member
    Care Highway International 2005 - Present
    London, England
    Care Highway is a nonprofit 501(c)(3), nonreligious, non-partisan, humanitarian aid organization that focuses on improving health through medical missions, enhancing education in developing countries, and delivering aid to areas devastated by conflict and catastrophe. Care Highway maintains a school for young children in Kibera and a Children's Home in Kericho, Kenya. Future projects include a Maternal Clinic and a Midwifery Training School. Care Highway is officially registered in the U.S., United Kingdom, and Spain.
  • Citibank Texas, N.A.
    Project And Process Analyst / Architect: Operations
    Citibank Texas, N.A. 1999 - 2006
    Served as a mission-critical player on a team that analyzed, designed, implemented and managed a start-up 225 person cross-geographical multi-operations unit in India.• Ensured alignment of operational processes and initiatives with global, national and local business goals.• Leveraged technical expertise and skills to achieve industry-changing advantage: DMAIC-based process mapping, problem analysis, and quality improvement. • Selected to create and present business proposals and project plans to senior management supported by solid research and analysis: vendor reviews, internal stakeholder interviews and technology requirements identification.
  • Citicorp Data Systems, Inc.
    Corporate Trainer
    Citicorp Data Systems, Inc. 1995 - 1996
    Designed, documented, and facilitated training for entry-level, mid-management, and senior executive staff.• Envisioned motivating and attention holding educational events lasting from three to 120 days.• Welcomed and inspired newly-hired employees during their on-the-job training periods.

Loraine Young, Phd Skills

Cross Functional Team Leadership Process Improvement Strategy Leadership Six Sigma Non Profits Corporate Communications Start Ups Banking Crisis Management Financial Services Strategic Planning Training Coaching Nonprofits Analysis Strategic Communications Enterprise Software Leadership Development Executive Management Business Process Change Management Proposal Writing Program Management Business Process Improvement

Loraine Young, Phd Education Details

Frequently Asked Questions about Loraine Young, Phd

What company does Loraine Young, Phd work for?

Loraine Young, Phd works for Citi

What is Loraine Young, Phd's role at the current company?

Loraine Young, Phd's current role is VP, Citibank Digital Product Manager.

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What schools did Loraine Young, Phd attend?

Loraine Young, Phd attended University Of Oxford, Our Lady Of The Lake University, Webster University, The University Of Texas At San Antonio.

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Loraine Young, Phd has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.

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Loraine Young, Phd has skills like Cross Functional Team Leadership, Process Improvement, Strategy, Leadership, Six Sigma, Non Profits, Corporate Communications, Start Ups, Banking, Crisis Management, Financial Services, Strategic Planning.

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Loraine Young, Phd's colleagues are Shailendra Mishra, Michelle Dunn, Julio Cesar Verna, Madhura Pm, Kan Ling, Sophia Darrhyl Dinampo, Vanessa Castillo.

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