I do tech stuff for a small owner-owned law firm specializing in civil rights. I was asked to stand-up (and maintain) our firm's eDiscovery apparatus, and now handle day-to-day troubleshooting, IT procurement, and occasional paralegal stuff (mainly that which requires computer-touching). Human API between attorneys and sysadmins. Mission-driven to see it through, come what may.

Got certified in Oracle HCM because I ended up synthesizing what I'd learned in the customer-facing aspect of HR tech with the back end organization of solutions that can scale beyond the enterprise level.

First sales development hire for an MIT-startup disrupting talent acquisition with machine-enabled referralsHelped source first $100k ARR for the company using account-based research and market analysis Assisted in the creation of marketing materials and relayed on-the-ground insights for dev

Drove top-of-funnel sales development for Monster.com’s passive recruiting solution Worked with management to find new opportunities for increased efficiency in operations and protocolDeveloped broad awareness of both cutting-edge and legacy software formats and platformsAided expansion of sales into overlooked markets in the continental United States

-Driving outbound efforts to widen the sales funnel and accelerate the sales cycle. -Processing inbound product inquiries and requests for support. -Social media marketing/management -Using intimate knowledge of HIPAA, PCI DSS, and other regulations to address security concerns from the customer's standpoint, regardless of specific industry. -Cracking jokes and winning at trivia.

Financial outreach to alumni in order to support university operations and funds.Coldcalling some of the surliest alumni imaginable

Setting up and upgrading Windows and Linux workstations, customer service, compiling and filing paperwork, research for improving operational efficiency.

Answering constituent calls and emails, processing FBI name-check requests; general clerical duties such as data entry, mailing letters, and miscellaneous office tasks.