Lora Mclaughlin Email & Phone Number

Perry Hall

Manage Estate Sales for individuals and executors. Offer broad range of services to help make the transition or facilitation of an estate easier. Website, Facebook, Twitter all in the works and more to come!

Nottingham, Maryland

Wine Consultant

Belair, Md

Help run the business. Inventory, accounts payable, account receivables, advertising and marketing,

White Marsh, Maryland

Manage an adminstrative team of 4 and a volunteer base of over 40 people. Maintain a 60 person facility in White Marsh daily. Handle the entire state of maryland and 5 facilities within our division. Coordinate, facilitate patient services on a daily basis. Strategic Consulting, including business plan & sales strategy development. Implentation of key strategies to cut costs overall by 20%,

Working in Cardiology EPIC Cadence. Specialties include Ct Scans, R & L Heart Caths, Heart Biopsy, Radiology, HCM. Applications include - PID, HIM, Cadence, Prelude, Centricity - O R Scheduler, Application Extender, EPR.

- Develop detailed curriculum content - Coordinate appropriate level of end user training - Conduct training for specific application area(s) - Assist in technology competency assessments- Assist with scenario based training - Complete project tasks within timeline as assigned by Principle Trainer - Interact with the Application Coordinators during the Design, Build, Validate (DBV) sessions - Provide end user feedback to Application Coordinators and identifying improvement strategies for system design and implementation- Escalate issues which cannot be resolved by the assigned work group immediately to

-Provide technical training and support on high level issues regarding education, product setup, and classroom readiness. -Train all levels of hospital staff utilizing varied training modalities, i.e. Computer Based training and One on One sessions. -Develop training materials for team projects as needed/requested. -Assess procedures of various departments and work to implement procedures to minimize user errors, adapting guidelines that are appropriate for each department. -Conduct monthly department visits to assess the need for educational materials, training and support. -Cultivate and maintain relationships to maintain excellent quality education and training. -Help to maintain training databases for tracking of accurate education and training results. - Work in multiple Medstar locations training Centricity software to varied levels of staff throughout hospital.

Provide technical training and support on high level issues regarding education, product setup, and classroom readiness. -Train all levels of hospital staff utilizing varied training modalities, i.e. Computer Based, -Instructor Led, and One on One sessions. -Create and maintain training tutorials using Viewlet Builder software. -Develop training materials for team projects as needed/requested. -Assess procedures of various departments and work to implement procedures to minimize user errors, adapting guidelines that are appropriate for each department. -Conduct monthly department visits to assess the need for educational materials, training and support. -Cultivate and maintain relationships within UMMCs to maintain excellent quality education and training. -Help to maintain training databases for tracking of accurate education and training results. -Performs weekly tracking of computer-based testing scores. -Master Epic Portfolio Software Suite Prelude, Cadence, and Radiant Software products, Cerner software products, HNA User, and Service Desk Express with the ability to grant system access to end users according to established protocols.

-Delivered and facilitated compliance training to all levels of employees. -Conducted ''train the trainer'' programs. -Delivered training using innovative methods that increase retention and enhance cost effectiveness. -Designed specific training modules to meet individual and team/department needs. -Analyzed individual, team and organizational skill and knowledge gaps. -Consulted with management on needs assessment. -Organized, coordinated, scheduled and communicated training programs as appropriate. -Coached and counseled staff both during and after training.

Oversaw all sales and business development functions, including key account management, customer relationship development, contract negotiations and order fulfillment. -Held P & L and budget responsibilities. -Provided cross-functional team training, coaching and mentoring. -Directed network of sales managers and marketing associates throughout the Northeast region. -Designed, implemented and adjusted various sales plans and programs for data storage products with a focus on building user friendly database. -Designed and delivered all marketing materials, presentations and contracts.

Built and maintained a state of the art training organization and program for a wireless communications call center. -Responsible for the screening and recruiting of new employees. -Established and managed relationships with training partners and alliances. -Managed training schedules and training resources for internal and external sessions. -Developed, implemented and managed the 90-day new-hire training program. -Successfully trained over 100 new representatives while addressing and documenting any performance and disciplinary issues. -Responsible for development of employee skill sets while improving company efficiency and reducing company costs.

Managed U.S. training facilities and schedules of Descartes Learning Institute. -Responsible for sales of all training for software based programs. -Instrumental in increasing sales volume for all product lines, establishing client loyalty and maintained excellent customer relationships. -Developed multi-level software based program materials and presentations. -Documented and revised training manuals. -Coordinated and trained all of Descartes internal staff, distributors and partners on soft skills, software, methodology, and Train the Trainer certification programs. -Conducted training of clients on various software products, utilizing standard and customized courses. -Developed and marketed classroom instructional materials.

Provided consultative analysis for clients business needs: project plans, administrative details, implementation timelines and contractual assessment. Responsible for client system installation, operation restraints, training services and project management. Rendered technical support in a 24/7 platform, based on a detailed understanding of functional and conceptual features, as well as hardware and software based troubleshooting. Supported the sales staff in the field with client operational reviews, presentations, product application and general sales calls