A proactive, driven and hardworking individual recognised for strategic ingenuity andinsight. I have extensive experience in customer service predominantly in the IT andbuilding sectors. Backed by a Bachelor’s degree in Applied Science (Architecture), Iwould like to expand my professional horizons by seeking roles in thedrafting/architectural fields.In an environment with constantly changing demands, I stand among individuals whodrive the progress of continuous improvement by utilising superior customer serviceskills and effective customer relationship management. I am highly adept indelivering quality services to accelerate overall business success. I am capable ofmanaging manifold tasks while maintaining the highest standards of quality andservice in every undertaking.I am an effective communicator who has excellent interpersonal, relationshipmanagement and leadership capabilities with the ability to foster team work. Ipossess strong work ethics, working safely and effectively even under demandingsituations. I have high regards for OHS standard and other regulatory requirementsof the industry. I am consistently advancing the quality of services provided byorganisations to which I belong by always maintaining a mindset dedicated tocontinuous learning and development.
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Mechanical DesignerBg&E ResourcesPerth, Wa, Au
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Mechanical DesignerBg&E Resources Aug 2023 - PresentPerth, Western Australia, Australia• Demonstrated ability to apply theoretical knowledge into real life drafting and architectural projects, gaining valuable experience in building construction design.• Strong technical knowledge in drafting and project management skills combined with ability to ensure safe, efficient and cost-effective engineering operations.• Competent in design techniques and working with blueprints, maps, drawings and models, as well as computer programs used in design and construction.• Excellent ability to prioritise, disseminate and record data; generate accurate reports; manage resources; multi-task, administer, direct and coordinate.• Exhibited the ability to prioritise workload whilst maintaining a degree of flexibility, resourcefulness and efficiency to accommodate competing demands of the service when they arose. -
Mechanical DrafterAe Components Apr 2022 - PresentPerth, Western Australia, Australia
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Sales Admin And Office All-RounderAe Components Dec 2019 - Apr 2022Perth, Western Australia, Australia• Demonstrated an impressive track record of 3 years of expert drafting experience at AE Components, utilising both Revit and CAD, while also showcasing exceptional proficiency in Inventor in the last year.• Demonstrated adeptness in architectural drafting and design using AutoCAD and Revit, encompassing 60-70% of daily responsibilities, while managing office administrative support tasks, accounting for 30-40% of the hybrid role.• Progressed to a specialised drafting role utilising Inventor in the final year of employment, honing expertise in 3D modelling and technical drawings, while concurrently providing valuable assistance in overseeing office support functions.• Leveraged strong organisational and multitasking skills to excel in a hybrid role from the outset, efficiently dividing time between drafting responsibilities and office administrative duties, resulting in seamless project execution and optimal office productivity.• Provided assistance to the technical support representatives and Managing Director to provide support for projects.
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Business Sales Administration & SupportInsight Aug 2018 - Aug 2019Perth, Australia• Created and compiled documents, data to day data management on CRM (SAP), banking and payment processing to support the effective operation of the team.• Booked and coordinate appointments with meticulous attention to detail; establishing priorities and multitasking effectively under pressure and in a fast-paced environment.• Resolved conflicts with clients and colleagues with a positive attitude and interpersonal skills, negotiating successful outcomes with tact and diplomacy.• Maintained an organised procedure for the effective and efficient data entry and recordkeeping of accounts while concurrently managing client accounts using client relationship management software.• Kept abreast of working knowledge of the industry and regulatory framework impacting on clients and engaged clients through quality interactions to understand their needs and expectations. -
Administrative AssistantBuilt Construction Group Dec 2015 - Mar 2018Perth, Western Australia, Australia• Provided a confidential and professional administrative and executive support as an administration assistant ensuring completion of tasks on time.• Adopted a flexible and resourceful approach to progressing workflows within the office including inputting invoices into the system.• Filed and maintained records, electronic filing of documents and checking and verifying invoices.• Acted with exceptional level of professionalism and integrity when organising office invoice sign offs, monthly travel invoice breakdown, office archiving, investigating and resolving variances in a prompt manner.• Prepared and submitted correspondence, reports and documents.• Managed multiple responsibilities concurrently including ordering office supplies, liaising with clients and managing calendars and schedules.
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Sales AssistantFrame Aug 2017 - Dec 2017Perth, Australia• Greeted and interacted with all customers to provide assistance as required and deliver exceptional customer service.• Advised customers on the location, selection, price, use and care of goods available from the store with the aim of encouraging them to buy and to return to buy in the future.• Maintained the visual standards of the store and assisted with the stocktaking and shop floor replenishment.• Operated cash registers and EFTPOS with reliability, punctuality and a positive can-do attitude, took special orders for items not currently in stock and notified customers when the items have arrived.• Undertook a range of other duties to facilitate efficient day to day running, including packaging goods for customers, pricing, stacking and displaying items.
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Junior AssistantEternal Dwellings Feb 2015 - Dec 2015Perth, Western Australia, Australia• Kept the store tidy and attractive, ordering items and arranging for and advising on the repair of damaged goods.• Met daily sales goals while displaying prompt, knowledgeable, courteous and professional customer service.• Resolved any issues or complaints related to business and escalated to manager if necessary.• Conducted a professional attitude with sincerity and enthusiasm reflecting the brand’s commitment to customers.• Maintained store standards per visual presentation assessment direction to boost customer shopping experience.
Lorana Samardali Education Details
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Architecture
Frequently Asked Questions about Lorana Samardali
What company does Lorana Samardali work for?
Lorana Samardali works for Bg&e Resources
What is Lorana Samardali's role at the current company?
Lorana Samardali's current role is Mechanical Designer.
What schools did Lorana Samardali attend?
Lorana Samardali attended Curtin University.
Who are Lorana Samardali's colleagues?
Lorana Samardali's colleagues are Thomas Graham, Jerico Siron, Niall Dixon, Trinh Melier, Tshering Dolkar Wangmo, Peter Lee, James Cunningham.
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