Lóránt Bányácski Email & Phone Number

Budapest, Hungary

• Managing (support/review/tracking/coordination) daily operation issues
• Provide support for tickets handled by operation teams during the whole lifecycle (incident, problem, change)
• Take part/support in joined task-force calls
• Customer calls (depending on customer and requirements)
• Capacity management (Overview the environment with the operation (looking for the opportunity to reduction, or to increase capacity if needed)
• Security management (admin account cleanup, patch, security updates, CU update, winaudit reports)

Budapest, Hungary

- Coordination of technical units during incidents with customer business impact- Sending regular status updates for customer and for the management internally- Regular incident and problem ticket handling- RCA after the incident resolution during PRM phase- Weekly INM and monthly PRM review calls- Monthly PRM KPI reviews- DR (Disaster Recovery) documents.

Budapest

- In case of incident with customer business impact High/Critical our primary and main task was to manage and coordinate all technical units which are needed to solve the issue. We were responsible for ensuring the re-establishment of the service by cross departmental coordination of all involved units on management level.- Sending regular internal status.

Nyíregyháza - Hungary

- Webshop management- Managing orders and invoice- Contact with the customer- Product photography

Nyiregyhaza - Hungary

- editing, cropping radio programs, technical insurance duty- music and broadcast list management- participation in press conferences, interviews- program management

Nyiregyhaza - Hungary

Hungary

- Contact with the customer- Represent the company in Slovakia and Czech Republic- Looking for new customers (high-end clothing)- Plan business trips- Invoicing and packaging orders

Nyiregyhaza

telesales

Milford, PA - USA

Milford, PA - USA

Master'S Degree, Teacher Of Informatics

Teacher Of Computer Science, Informatics

High School