Same JobAquisition: Symantec -> Broadcom

Worked on the Worldwide Solution Architect Team with the following responsibilities:Symantec SE Demo Labs:Responsible for managing Symantec's SE Demo Labs, a cloud-based platform designed to enable SEs, partners, and PoC customers to demonstrate, test, and experiment with various lab environments on demand in order to demonstrate/evaluate products' features and functionality. Duties include designing/creating new labs to highlight user stories, regularly updating each template with new product revisions and OS updates, monitoring operation and performance of the cloud provider, and managing budget and usage of cloud provider resources to reduce expenditures.SE Field Enablement Tools:Writing various tools for SE and Support use in languages such as C#, Python, Java, JavaScript, bash, etc.:-Secure Access Cloud Explorer-Secure Web Gateway (Bluecoat ProsySG) Exception Page Editor-Secure Web Gateway Policy Testing Tools-Secure Web Gateway Reporter Value Review Data Extractor-Dynamic Web Security Service Location Updater Service-NGFW Exploit Detector/Tester-A DLP component's Installation Wizard-A bulk DLP incident manipulation scripting toolWorldwide Solution Architect:Work with engineering and product management to assist in sales activities, enablement for multiple teams, and sales material production. Designed and developed targeted solutions to solve unique challenges for specific customers.Generally familiar with and using technologies like Docker, ELK, nginx, QEMU/KVM, VMware, Azure/Hyper-V, Oracle Cloud, AWS, OpenStack, etc. to accomodate various projects.

Titles Held:Enterprise Solution Architect-Advanced Technology GroupEnterprise Technical Specialist - Web ProtectionSr. Systems EngineerSr. Sales EngineerPre-Sales Engineering: Responsible for representing the product line to enterprise customers and channel partners. Duties include, but not limited to presentations, demonstrations, Proof of Concepts, trade shows, RFI/RFP preparation, network design and implementation and technically qualifying potential sales leads. Products consisted of the entire McAfee enterprise product line including VirusScan, Encryption, Intrusion Detection/Prevention Systems (IDS/IPS), Network Firewalls, Secure Email Gateways, McAfee Web Gateways (MWG), SaaS Web & Email Protection Services, Web Reporting Solutions, Identity & Access Management, Security Information and Event Management (SIEM), Advanced Threat Defense (Sandboxing), Application Control, and Vulnerability Management.Post-Sales Engineering: Responsible for implementing and installing solutions that integrate with existing network infrastructure. Point of contact for partner technical issues. Point of escalation for end-user support issues. Investigate, troubleshoot, reproduce, and document problems for development remediation. Advise product management on future product feature sets. Customer and partner product training.Subject Matter Expert: A global resource for sales, engineering, support, product management, partners and customers on all aspects of McAfee Web Gateway and SaaS Web Protection Service. Responsible for creating and maintaining Intel Security Solutions Center packages as they pertain to Web and Email protection services. ISecGSC is a cloud-based platform designed for SEs, partners and PoC customers to permit them to launch test lab environments on demand and demonstrate/evaluate features and functionality.

Responsible for managing all aspects of the IT infrastructure of the company including desktops, servers, LAN and WAN connectivity amongst locations. Webmaster of internet web site. Technical leader for investigating new technologies like video capture, internet streaming, video conferencing and video storage.

1998-1999 Web Development / Webmaster-Responsible for developing and maintaining web sites pertaining to inter/intranet development for our clients and us.-Developed an AT&T Intranet web site for Education MSO designed to distribute information to their national College and University sales force.-Developed Project Management web sites to facilitate communications amongst Janus Group Team Members and their clients, including AT&T, Home Shopping Network, Johnson & Johnson, The Military Channel, and U.S Satellite Broadcasting/DirectTV.-Designed and developed an e-survey system to incorporate into the Modern Bride web site.-Designed an AT&T internet site for the marketing of telecommunications services to Colleges and Universities. -Responsible for corporate communications infrastructure, including maintaining Frame-Relay, T1, CSU/DSU, Router, Firewall, Web Server, and Proxy Server.1997-1998 AT&T Local Services Divison-Maintain and administer NT servers for a production environment related to the development of tracking metrics for entry into the local markets. Providing an Intranet interface into the data for distribution among management. Developed and maintain web sites for various Intranet related projects. 1995-1997 AT&T HomePlace Mobility Services-Maintain and administer all functions of Windows NT domain and integrate users into overall corporate WAN. Install, configure, maintain & support end-user desktop/laptop environments of Windows for Workgroups, Windows 95 & Windows NT. Software support for all end-user applications such as MS Office, Lotus Smart Suite, Netscape, OnTime, Visio, etc. Maintain & Support end-user e-mail systems of Microsoft Mail, Microsoft Exchange, SMTP/POP3 & AT&T Mail. Webmaster for intranet web site for users, create content for some internal organizations.

1992-1995 AT&T Wireless Product Management-Maintain and administer all functions of UNIX LAN Manager server. Install, configure, maintain & support end-user desktop environments of Windows & DOS. Software support for all end-user applications such as Lotus 123, Professional Write, Word Perfect, Word for Windows, Freelance Graphics, etc. Maintain & Support end-user e-mail systems of PMX/StarMail and AT&T Mail. 1991-1992 AT&T New Calling Card Migration-Maintain and administer all functions of an AT&T StarGROUP network based on UNIX servers. Support end-user desktop environments of Windows & DOS. Software support for all end-user applications. Ad-hoc analysis of daily mainframe production status and integration into presentation quality charts. Aid in the production of presentations using various DOS & Windows graphical tools. Maintain & Support end-user e-mail systems of PMX/StarMail and AT&T Mail.

Provided phone and modem support to AT&T clients on the 3b2 and 386 UNIX platforms at the AT&T National Service & Support Centers (NSSC).

Director of Technical Services for a value-added reseller of UNIX-based accounting systems for the construction industry and wholesale distribution. Responsible for configuration of all hardware and software for clients, installation, pre-sales engineer, technical training, supervision of technical staff, maintenance & repair of hardware, system administration for clients.