Maintain, write and implement procedures to ensure adherence to 21 CFR Part 820 and ISO 13485; Own and enforce the PPAP, inventory and nonconforming material process; Perform incoming inspections and component qualifications and create and maintain associated records; Execute Supplier Quality Agreements and work with vendors to ensure risk factors are identified and avoided, and assist in design transfer activities; Schedule and participate in desktop supplier audits; Act as QA Reviewer and Approver for protocol executions and manage Quality Specialist scheduling and support activities.

Spearheaded the implementation of the company's electronic Quality Management System and converted all paper-based files and procedures to electronic (Greenlight Guru); Oversee quality training for new hires and ensure all current employees are trained on new revisions of procedures and work instructions; Create and assign all product part numbers, document numbers, and packaging numbers; Collaborate directly with engineers to obtain documents, ensure content accuracy, and route for approval through the eQMS; Maintain quality procedures, work instructions, templates and forms to adhere to ISO and CFR FDA standards for medical devices; Assist with office management, purchasing and Investor Relations support as needed and requested by the CEO.

Responsible for developing and managing office operations and procedures, including creating supplies and snacks budgets and keeping the office inventory stocked, expanded the paper filing system and converted 90% of office files to electronic files and refined electronic filing system, and streamlined vendor/contractor communications by being the sole contact for questions and billing; Supported the CEO with heavy calendar management, administrative assistance, and contract negotiation and approval; Coordinated and planned all domestic and international travel arrangements for clients, B-level and C-level executives; Refined the Purchase Order form and executed all purchase orders, purchasing and invoicing activities; Facilitated HR activities and delegated onboarding and offboarding duties and training, and performed follow-up to ensure completion; Acted as Investor Relations Specialist by fielding all incoming calls and emails for over 19,000 investors, liaising with marketing teams to plan and complete two crowdfunding raises for the company that raised ~$23M, and worked directly with the CEO and transfer agent to bring the company to IPO; Assisted the Quality Department with Document Control activities as needed.

Performed complex legal secretarial activities which may be highly confidential and sensitive and required diplomacy and discretion; Interfaced and established ongoing positive business relationship with clients; Communicated effectively on busy, multiple telephone lines; Typed, formatted, edited and finalized legal documents; Transcribed dictation, minutes of meetings and taped records of conferences and meetings; Composed routine letters and memoranda and prepared reports; Established and maintained office files and records materials; Assisted in the preparation of time-keeping, travel, expense reports and other administrative records; Scheduled and arranged meetings and conferences; Made travel arrangements and maintained calendars; Fulfilled general secretarial duties as assigned.

Worked with a diverse portfolio of over 100 clients to develop and complete full life cycle environmental testing projects; Ensured results were within New Jersey standards and communicated to clients; Delegated and prioritized duties appropriately to guarantee results met requested turn-around times and clients’ needs were exceeded; Coordinated all departments to ensure work at the highest quality and efficiency; Acquired, grew, and maintained client relationships; Managed all project completion protocol, including approving invoices and sending client satisfaction surveys.Clients included: NYC School Construction Authority (lead in drinking water), EPA, DoD, Tectonic Engineering (MTA soil testing), HDR, Inc. (Tappan Zee Bridge), PSE&G

Responsible for customer service and satisfaction and reported directly to owner; Developed menu options; Controlled customer receivables and nightly cash balances; Supervised the activities and scheduling of all waitresses; Created new website and in-house processes to stream-line the business.

Performed check-ins and check-outs for guests in an efficient and friendly manner; Continually exhibit multi-tasking skills by answering multi-line phone while assisting guests at the desk; Provided timely and reasonable solutions to guest concerns that exceeded guest expectations; Fulfilled the role of ambassador for one of Hilton’s most valued partners, NetJets, by being the contact person for any questions or concerns during their stays.

Assisted low-income and special needs grade school children with homework assignments in various subjects; Developed fun and interactive activities that work toward the principles of “eliminating racism, empowering women”, and problem solving; Created nutritional mentoring program which reinforces healthy choices for snacks and meals.

International Business and Management major, Global Ambassador for the Seoul, South Korea study abroad program

Helped the catering manager with events, was present with the general manager during quarterly budgets, helped customers create menus for their parties and events, participated in set-up and break-down of events, delegated tasks to employees to ensure client's event met or exceeded client expectations.