Lorece White Email & Phone Number

Country Club Hills, IL, US

• Manage projects of direct mail marketers and ensure client expectations are met. Review all major deliverables and project specifications enforcing quality controls standards for processing accuracy. Interpret written.
• Manage organization's 2nd largest account. Increased revenue by 5% by implementing additional custom processing to eliminate duplicate customers in database, resulting in less mailing expenses and increased marketing.
• Streamlined process flow reducing the turn around from 7 to 5 business days.
• Implemented documentation overview of all my clients for effective account representative turnover and support.
• Analyzed process flow of the department and recommended best practices while implementing corporate standard operating procedures.

Chicago, IL

• Provided non-denominational spiritual care services to terminally ill patients, their families and caregivers by assessing their spiritual needs. Developed and implemented a spiritual care plan in collaboration with.
• Increased company's outreach/marketing to faith-based organizations by networking with community Pastors and Clergy.
• Assisted Bereavement Coordinator in planning bi-annual bereavement ceremonies for patient families
• Alleviated stress and assisted families in moving forward by providing resources and guidance for funeral planning, grief counsel and support.
• Strengthened Interdisciplinary Team of Hospice philosophy and provided educational guidance on the importance of their service to patients at the end of life.

Downers Grove, IL

• Supported end-users in maintaining and targeting their customers and prospects using the campaign management tool. Monitored and executed campaign processes, fulfillment and output. Set up end-users for campaign tool.
• Fulfilled Protagona Training Courses to manage and oversee the campaign tool.

Downers Grove, IL

• Coordinated and managed file receipt with clients, vendors, and internal teams for source file management. Verified input and output counts, monitored data processing jobs ensuring compliance with quality assurance.
• Developed computer knowledge and skills in transferring confidential information through secured web platforms.
• Accomplished and developed team building skills.

Bachelor Of Science, Commerce; Marketing

Activities and Societies: Track & Field, 4 year scholarship recipient, DePaul University Athletics Hall of Fame Inductee, 2009

Masters Of Arts, Religion; Urban Ministry

Education record