Service-focused, technically skilled and hardworking office support professional with over 20 plus years of experience as an administrative assistant, bookkeeper, office manager and receptionist.Unparalleled interpersonal and communication skills – known for tactful handling of sensitive, confidential issues; ability to resolve customer complaints in a timely fashion. Strong leadership skills; proven ability to motivate a group or team to accomplish long-term task/goals. Extensive computer training, including knowledge of multiple networking environments and business software packages. Advanced skills in Microsoft Office Products.Specialized Training Risk Management Training, Athens, Greece (1995, 1997),Effective Managing Techniques, Dubai, UAE (1998),Document Fraud Islamabad, Pakistan (1999), Budget Planning Strategies, New Delhi, India (2000)