Loreen Rua Email & Phone Number

Sarasota, Florida Area

• Support Quality Assurance testing on custom business application running on Web, Mobile, Oracle Business Intelligence and Salesforce.• Support Functional, Regression, Security, UI, Integration, Data Migration (ETL) and performance to verify applications are written based on requirements.• Support testing on new applications, production defects, enhancement release, patch and maintenance releases in QA.• Document Test Plan and Test Case after reviewing functional and business requirements. • Manually executed test cases in Quality Center (ALM)• One year experience with running and developing automation scripts using UFT.• Manage defects prior to implementation schedule; logged defects in Quality Center and created defect reports. • Experience with SQL and writing basic queries and XML/JSON• Support the User Acceptance Testing.• Trained all business users on Salesforce. • Experience in both SDLC and Agile methodology. • Developed business process to support Salesforce.• Successfully Implemented Salesforce application.

Tampa/St. Petersburg, Florida Area

• Sole dedicated Analyst for the Business Activity Monitoring (BAM) application design and automation role out for all Treasury Services applications. BAM project successfully monitor over 30 major applications that create nearly 350 links between them. In addition, there are files, critical business events and queues that are monitored throughout the entire business day to assure the business is flowing as needed. This BAM automation will electronically monitor a USD product that produces nearly 380,000 transactions valued at 3.5 trillion dollars on a daily basis. • Facilitate meeting with the business to develop the Business Requirements for creating the BAM application dashboard design and functionality, and the monitoring automation.• Responsible for continued future enhancement to BAM dashboard functionality for Executive Summary, Incident Manager, Operator Level which will include the Business Requirements, UAT Testing and implementation.• Developed and trained Global Command Center and technical staff on the BAM Application• Responsible for on-boarding new Treasury Service Line of Business application to BAM• Main Stakeholder signoff for the Business Requirements and Functional Requirements for all the Enterprise Release, WRM for BAM• Responsible for providing the UAT sign-off for testing before implementing into production • Created test cases and tests scripts in Quality Center to support all changes to the BAM production application on Mainframe and Tandem systems• Executed test case to identify defects prior to implementation schedule; logged defects in Quality Center and created defect reports.

Sarasota, Florida Area

• Support both Go-Live support activities and Post-Live deployment assessments • Primary subject expert for implementation services to banks, processors and Distributors.• Facilitate meeting with Sales and Marketing to define products, pricing, and marketing material.• Facilitate meeting with the issuing bank, processor and Visa/MasterCard on creating the card programs• Developed all the Business Processes to support Prepaid Card programs and SIRE network.• Developed Implementation documentation• Assist in identifying and developing best practices Card Programs and SIRE network • Trained onsite and remote Distributors and internal users on Card Programs and our SIRE network which loaded prepaid cards on online, at Publix and Walgreen locations. • Managed Implementation team to support to our internal and external users

Tampa/St. Petersburg, Florida Area

• Analyze Business Requirement, Functional and technical specifications to support National Deposit Systems and Card Services.• Created Test Plan, Test Cases in Quality Center • Manually executed test cases and open and tracked defects in Quality Center.• Performed all phases of testing which includes Integration, Functional, Regression• Responsible for defect review, status and progress checkpoint, validating the issues raises by users and tracking till defects are fixed. • Created the JCL and executed batch cycles during our testing cycles. • Resolved any issue during the test batch cycle.• Wrote and executed SQL Query to extract the data from DB2 databases.• Validated the test output dataset.• Set up the QA test environment by loading and validating all data before starting testing.• Mentored junior staff regarding testing process.• Created traceability Matrix using Quality Center.