Lorelle Smith

Lorelle Smith Email and Phone Number

Senior Business Support Officer NSW Health /Published Author @ NSW Health
st leonards, new south wales, australia
Lorelle Smith's Location
West Pennant Hills, New South Wales, Australia, Australia
Lorelle Smith's Contact Details

Lorelle Smith phone numbers

About Lorelle Smith

I am an IT professional with over 16 years of IT experience, which is now moving into Leadership and Management with a focus on Project and Program support with eHealth NSW. Previously I have worked in Desktop Support, Project Lead, and Service Desk, Health Administration and Technical Writing, over multiple industries. A respected member of the Business Support Team contributing to Program and Project Support, Desktop support, Asset Management, Technical Documentation, Multimedia support and communications. I am a published author of traditional historical fiction, a Jane Austen type novel ‘E&M’ with Olympia Publishers. E & M has been publicly recognised with a Community Recognition Award from Mark Hodges, Member for Castle Hill. I am currently working on a second novel.

Lorelle Smith's Current Company Details
NSW Health

Nsw Health

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Senior Business Support Officer NSW Health /Published Author
st leonards, new south wales, australia
Employees:
12316
Lorelle Smith Work Experience Details
  • Nsw Health
    Senior Business Support Officer
    Nsw Health Jul 2022 - Present
    Chatswood, New South Wales, Australia
    Project and Governance Support for eHealth Service Delivery TeamActing Capability Manager (HSM4)
  • Nsw Health
    Desktop Rollout Technician/ Project Lead
    Nsw Health Dec 2020 - Jul 2022
    Macquarie Park, New South Wales, Australia
    NS Community Health UpgradeNS Pathology UpgradeNS RISPAC RolloutAIO Upgrade/Rollout
  • Lk Smith
    Owner/Author
    Lk Smith Aug 2015 - Present
    Sydney, New South Wales, Australia
    Published AuthorTechnical and Creative Writing Owner/Contractor.
  • Western Nsw Local Health District
    Desktop Technician/Ict Projects
    Western Nsw Local Health District Feb 2019 - Jun 2020
    Dubbo, New South Wales, Australia
    ICT Desktop SupportMobile Computer upgradeWindows 10 Upgrade for all of Western NSW area
  • Sydney Children'S Hospitals Network
    Clinical Support Administrator
    Sydney Children'S Hospitals Network Jun 2018 - Feb 2019
    Westmead
  • Sydney Children'S Hospitals Network
    Ward Clerk
    Sydney Children'S Hospitals Network May 2017 - Feb 2019
    Westmead
  • South Western Wireless
    Technical Writer
    South Western Wireless Feb 2016 - Jul 2016
    Macquarie Park, Sydney
    Database documentation, Proofreading Web content revision, Company Social media posts.
  • Ferrero Australasia Manufacturing Pty Ltd
    It Operations
    Ferrero Australasia Manufacturing Pty Ltd Mar 2012 - Jan 2016
    Sydney, Australia
    Administered high level of IT technical support to Australia and New Zealand including levels 1-3. Desktop support for Windows, Microsoft Office, SAP and asset management for over 200 staff. Active directory and Network support.  Created and maintained over 50 User and IT documentation for applications, connections, software processes and troubleshooting. Updated Ferrero Policies for IT equipment, communication and usage. Created multimedia presentations. Edited media shorts for marketing team.  Setup and support of multiple laptop builds and platforms.
  • Nsw Health
    Service Desk Analyst
    Nsw Health May 2011 - Mar 2012
    Sydney Area, Australia
    Provided IT Helpdesk support, IT systems support, Network administration for multi-level departments and sectors. IT phone and email support and correspondence. Network and System administration. Created and maintained process documentation for troubleshooting.  Afterhours support.
  • Holcim
    Support Analyst
    Holcim Mar 2011 - May 2011
    Sydney Area, Australia
    In a short-term role as a support Analyst I provided helpdesk support, database verification, maintained server backup, software administration and application support. IT Phone and desktop support and correspondence.  Updated, organised and verified client database. Application administration.
  • Primary Health Care
    Technical Analyst
    Primary Health Care Dec 2010 - Mar 2011
    Sydney, Australia
    Provided IT support as part of a team for 1600+ users. Onsite helpdesk support and hardware maintenance rotation. Carried out regular site visits for general support and IT maintenance. Troubleshooting and support for Imaging software and data.
  • Datacom
    Service Desk Analyst
    Datacom Jul 2010 - Dec 2010
    Sydney, Australia
    As part of a 24 hour helpdesk team for Level 1 and 2 support for application, hardware and website support, access and troubleshooting. Advanced responsibility for network and server support due to knowledge and capability.
  • Wrigley
    It Support Analyst
    Wrigley Aug 2009 - Jul 2010
    Sydney, Australia
    Serviced and maintained IT equipment and devices. Supported Windows, Microsoft office, SAP, Sales software, Adobe, Citrix and VPN globally.
  • Hays
    It Contractor
    Hays Jul 2008 - Jul 2009
    Sydney Area, Australia
    Hays IT provides temporary based support for a range of business clients, I performed IT support for a range of companies in short term roles for a twelve month duration.
  • Customsoft
    Database Support Specialist
    Customsoft Nov 2007 - Jun 2008
    Sydney, Australia
    Provided first and second level support for CustomSoft Retail Application, network troubleshooting, SQL troubleshooting and set up.

Lorelle Smith Skills

Technical Writing Technical Documentation Policy Writing Technical Support Proofreading Flyer Design It Hardware Support Creative Writing Active Directory System Administration Citrix Help Desk Support Hardware Microsoft Office Customer Service

Lorelle Smith Education Details

Frequently Asked Questions about Lorelle Smith

What company does Lorelle Smith work for?

Lorelle Smith works for Nsw Health

What is Lorelle Smith's role at the current company?

Lorelle Smith's current role is Senior Business Support Officer NSW Health /Published Author.

What is Lorelle Smith's direct phone number?

Lorelle Smith's direct phone number is +614091*****

What schools did Lorelle Smith attend?

Lorelle Smith attended Tafe Nsw, Tafe Nsw, Western Sydney University, Tafe Nsw, Tyndale Christian School.

What are some of Lorelle Smith's interests?

Lorelle Smith has interest in Human Rights, Environment, Poverty Alleviation.

What skills is Lorelle Smith known for?

Lorelle Smith has skills like Technical Writing, Technical Documentation, Policy Writing, Technical Support, Proofreading, Flyer Design, It Hardware Support, Creative Writing, Active Directory, System Administration, Citrix, Help Desk Support.

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