Senior User Experience Consultant
CurrentAs a Product Designer, I excel at creating user-centered designs by leveraging strong communication, empathy, and collaboration skills. Various Projects (Inditex, Ayuntamiento de Madrid, Instituto de la Seguridad Social)- Inditex: Designed and optimized the Developer Portal, back-office sales management systems, and retail and social fees setting projects to enhance usability and streamline operations.- Ayuntamiento de Madrid: Addressed and improved usability issues for the city's main portals, ensuring a better experience for citizens accessing municipal services.- Instituto de la Seguridad Social: Led the modernization of the law cases and demands system, creating intuitive interfaces that simplified user interactions and improved overall efficiency.