Loren Anthonis Email & Phone Number

-Managed a team of 3-5 representatives who supported customer satisfaction across 15 product lines. Was directly responsible for the production and delivery of all product lines.-Provided accurate performance reports and forecasts on a daily/weekly basis to the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer and cross-functional stakeholders. -Developed and maintained strategic business relationships with key partners to manage all aspects of the sales and customer experience processes, including cross-functional collaboration with the marketing, finance and executive teams. -Facilitated cross-department initiatives to efficiently develop and adjust strategies with the goal of strengthening client value propositions in the increasingly competitive health services and fitness landscapes.-Restructured manager and team engagement with various internal databases including but not limited to Zendesk and Freshdesk to better utilize data to direct strategically driven decision making. Worked with cross-functional teams to source new avenues to generate revenue opportunities.

-Managed the production and delivery of over 15 product lines across markets.-Provided accurate performance reports and forecasts on a daily/weekly basis to the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer and cross-functional stakeholders. -Developed and maintained strategic business relationships with key partners to manage all aspects of the sales and customer experience processes, including cross-functional collaboration with the marketing, finance and executive teams. -Managed product inventory for supplement products including product sourcing, production management and delivery for distribution for all active product lines. -Facilitated cross-department initiatives to efficiently develop and adjust strategies with the goal of strengthening client value propositions in the increasingly competitive health services and fitness landscapes.

Lurong Living

Managed a team who supported customer satisfaction across 5 nutritional product lines and fitness/nutrition challenges. Was directly responsible for the production and implementation of all product lines.-Provided project management of 45-90 day nutrition challenges for client accounts including customer services, account management, website design and database management. -Lead business development efforts to establish new relationships/accounts.-Responsible for maintaining and building relationships with current and new accounts, including implementing feedback into future projects as well as efficient onboarding of new customer base. -Developed detailed 5 and 6-week meal plans within challenge dietary guidelines for a minimum of 3 challenges annually. -Structured management of social media platforms, including private challenge groups, individual support requests and marketing promotions. -Management of inventory for supplement products including production management and delivery for distribution for 5+ nutrition products.-Central communication point for vendors and manufacturers allowing for smooth and consistent messaging and knowledge of product life cycle – from conception to vendor delivery. -Management of product marketing design, working with creative design teams to develop consumer based labeling and packaging designs that are appealing to the consumer while maintaining focus on cost efficiency.-Forecasted monthly sales reports. Extensive knowledge of reporting systems allowing for real time access to data for product decisions. -Cultivated a team culture that encourages creativity, ownership and driven management of product and projects while fostering the development of employees. -Served as a liaison between leadership, sales and IT teams to refine the product needs, sourcing, design and manage market demands.

Education record

Education record